Exim Sales Coordinator
5 months ago
**Solution Provider - EXIM Sales Coordinator**
Þ Manage the export and import documentation process.
Þ Coordinate and Update the customers as well as concerned team members about the status of the orders and past records as and when necessary.
Þ Might need to coordinate with supplier on the status of the orders
Þ Maintain Salesforce records for the accounts responsible for
Þ Develop cordial relationships with the customers and their teams
Þ Assist customers with help in Export or Import queries or procedures
Þ Seek enquiries from the customer for future requirements
Þ Maintaining and enhancing customer relations with the assistance of the Marketing Team.
**Preferred Requirements**:
Þ Past experience in Export and Import companies (Paper related industries will be preferred)
Þ Knowledge of shipping and documentation
Þ Fluent written and spoken English, any other language knowledge will be a bonus
Þ Ability to grasp and learn technical skills
Þ Experience dealing with clients in the Gulf will be an added bonus
**Key Performance Indicators**:
Þ Net Promoter Score
Þ Customer Retention Percentage
Þ Percentage of completed surveys
**Technical Qualifications Preferred**:
Þ Knowledge of MS Office, especially Outlook and Excel
Þ Past experience of a CRM Software or ERP Software
Þ Diploma or Equivalent Degree in International Business, Shipping, EXIM, etc.
**Other Terms and Conditions**:
CTC: INR 25,000 - 30,000 per Month (Negotiable) + Company Benefits |
Þ Working hours: Monday - Saturday - 9:00 AM - 6:00 PM
Þ Follow Company Value Set: Trust, Compassion, Togetherness, Excellence and Inquisitiveness
**Salary**: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
Shift:
- Day shift
Supplemental pay types:
- Yearly bonus
Work Location: In person
**Speak with the employer**
+91 9136992036
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