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Front Desk Receptionist

4 weeks ago

Erode Tamil Nadu, India Examsdaily Full time

The Education Front Desk Receptionist serves as the initial point of contact for students, parents, faculty, and visitors, ensuring a welcoming and efficient reception experience. This role encompasses a variety of administrative tasks to support the smooth operation of the educational institution's front office.

**Key Responsibilities**:

- **Greeting and Welcoming**:

- Receive and greet visitors, students, and parents with a professional and friendly demeanor.
- Direct visitors to the appropriate person or department.
- **Communication Management**:

- Answer, screen, and forward incoming phone calls.
- **Administrative Support**:

- Manage the reception area, ensuring it is clean, organized, and conducive to a professional environment.
- Handle incoming and outgoing mail and packages.
- Maintain and update student records and files, ensuring confidentiality and accuracy (Resume Head).
- Assist with scheduling appointments, meetings, and events.
- Provide administrative support to school administrators, including tasks such as filing, photocopying, and data entry.
- **Security and Compliance**:

- Monitor entry points, maintain visitor logs, and ensure compliance with security protocols (Career Sidekick).
- **Customer Service**:

- Address concerns and provide information to students, parents, and visitors, fostering positive relationships (Career Sidekick).

**Required Skills & Qualifications**:

- **Education**:

- High school diploma or equivalent; additional education in office administration or customer service is a plus (Resume Head).
- **Experience**:

- Previous experience in a receptionist or administrative role, preferably in an educational setting.
- **Skills**:

- Excellent verbal and written communication skills.
- Strong organizational abilities and attention to detail.
- Proficiency in Microsoft Office Suite and familiarity with office equipment.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Professional appearance and demeanor.

**Preferred Attributes**:

- **Customer Service Orientation**:

- Demonstrated ability to provide exceptional customer service and handle inquiries with tact and professionalism.
- **Team Player**:

- Ability to work collaboratively with colleagues and contribute to a positive work environment.
- **Problem-Solving Skills**:

- Resourcefulness and initiative in handling routine and non-routine tasks.

**Work Environment**:

- **Schedule**:

- Typically follows the academic calendar, with work hours aligned with school operations; some flexibility may be required for special events (Resume Head).
- **Setting**:

- Front desk area of an educational institution, requiring interaction with a diverse group of individuals, including students, parents, faculty, and staff.

**Compensation**:

- **Salary**:

- Competitive salary commensurate with experience and qualifications.
- **Benefits**:

- [List of benefits, e.g., health insurance, retirement plan, tuition discounts, etc.]

**Job Types**: Full-time, Fresher

Pay: ₹8,832.06 - ₹21,695.65 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person