Customer Service Executive

2 weeks ago


Mumbai, India Career IN Full time

Any Bachelor’s Degree is a must.
- Minimum 6 months of experience.
- Help customer service and retention function, handle customer queries, complaints, suggestions and requests on multiple support channels e
- mail, phone, web chat etc.
- Collect and collate customer feedback for inputting into further development of product and technology.
- Optimize the customer service function to provide best service at low cost (minimize the cost per service). Should have a sense of urgency, self-motivation and detail minded.
- Excellent Verbal and Written communication. ability to manage/ reduce customer complaints.
- Ability to create and analyze reports. Ability to remain flexible and willing to change strategies Ability to be self-motivated and create an exciting workplace.

**Salary**: ₹9,716.95 - ₹35,000.10 per month

Schedule:

- Day shift

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX



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