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Customer Service Assistant

3 months ago

Navi Mumbai, India Congrow Manpower Solutions Full time

Role: Service Associate

**Salary**: 15000-20000

Location: Turbhe

Timing: 8:30am - 5:00pm
- Explaining the product and services offered by the company.
- Converting customer inquiries to orders.
- Ensuring mínimal turnaround and response time to all customer queries
- Resolving customer complaints brought to your attention.

**Required Skills**:
Work Experience: 0-2 years

Excellent spoken and written English communication

Exceptional service orientation and ability to provide timely solutions.

A quick learner and exceptional ability to make decisions

Excellent phone etiquette and active listening abilities

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Ability to Commute:

- Navi Mumbai, Maharashtra (required)

Ability to Relocate:

- Navi Mumbai, Maharashtra: Relocate before starting work (required)

**Speak with the employer**
+91 08169768362