Customer Care Advisor
6 months ago
**Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution**. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Following the SOP (Process Document)Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Flexible for shift timing - rotational shifts.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹14,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Speak with the employer**
+91 6280621127
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