Call Centre Representative

1 week ago


Durgapur, India Toolsvilla Full time

**CALL CENTER EXECUTIVE**
**Key Responsibilities**:

- Identify customers’ needs, clarify information, Understand and research every issue, and provide solutions and alternatives. Seize opportunities to upsell products when they arise. Build sustainable relationships and engage customers by going the extra mile. Keep records of all conversations in our call center database in a comprehensible way. Meet team qualitative and quantitative targets.

**Salary**: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Durgapur, West Bengal: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What is your current location and why planning to relocate to Durgapur?

**Education**:

- Bachelor's (preferred)

**Experience**:

- tele calling: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person



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