Supervisor, Controls

2 weeks ago


Gurgaon, India 2COMs Full time

**Role and Key Responsibilities**:

- Support and drive implementation and compliance of various risk management (RM) related activities throughout the project life cycle in CNX
- Periodic tracking, analysis, and reporting of risks to management.
- Participate in various reviews and audits as member of Risk Management Team to identify risks and share learnings.
- Review and write assessment/audit reports.
- Collaborate with various support functions like IT, HR, WFM, Security etc to understand and support delivery teams in mitigation of risks.
- Work with Clients for closure of external risks
- Periodically revisit various RM programs for improvement basis the feedback and learnings.
- Coordinate various risk assessments and audits to ensure participation and effectiveness.
- Support education and awareness of various RM programs at different levels

**Key skills & knowledge**:
**_
Required Professional Background_**:

- Minimum 5-7 years’ experience in compliance, audit, or risk-management role in BPS industry
- Experience in performing independent risk management reviews across large complex accounts/projects across multiple geographies
- Preferred 3-5 years of BPS industry/domain experience - Ecommerce, Technology, Healthcare, BFS, Insurance, F&A, Travel etc

**_
Skills_**:

- Excellent communication and presentation skills; Strong review report writing skills
- Ability to provide structure and solution to problematic areas, providing reasoned explanation to ensure that agreement is reached by different parties
- Assertive, with a positive attitude and an open mind
- Good people skills, including ability to present to Senior Management/ Client and convey key messages

**Educational Qualification**:

- Graduate
- Knowledge of Risk Management Frameworks and hands on implementation experience
- Required knowledge of ISO 27001, PCI DSS, Data Privacy, India IT Act/Cyber Laws
- Preferred professional certification as Auditor/Internal Auditor

**Requirements**:

- Control & Compliance

**Benefits**:

- As per co norms

**Job Information**:
Salary

**200000 - 300000**
***

Work Experience

**Experienced**
***

City

**Gurgaon**
***

State/Province

**Haryana**
***

Country

**India**
***

Industry

**BPO**
***

Zip/Postal Code

**560001


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