Voice Process csr Intouchcx International

1 month ago

Electronic City Bengaluru Karnataka, India IntouchCX Full time

We are hiring for **International Voice **( customer Support) - IntouchCX

Schedule your Interview

Need **Minimum 6 Months of experience **in BPO(international voice).

Qualification : 10+2 or Diploma or Graduate

About company:
IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the worlds most innovative brands. IntouchCX has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after IntouchCX was named by Forbes as one of Americas Best Large Employers for 2022, and a Top Employer for New Grads.

Roles and Responsibility:
Having daily interactions with the customer to handle issues from end to end via call

Going the extra mile to engage customers in solving issues and ensuring satisfaction.

Quickly and effectively building rapport with customers while diagnosing and resolving issues.

Providing white glove service and having the ability to provide an overall excellent customer experience.

Managing customer expectations regarding estimated response times.

Eligibility Skills:
Above average verbal and written communication skills - ability to
speak accurately, using proper grammar, and good Communication
Ability to show high emotional intelligence by remaining calm under
pressure while solving the customers concerns
Ability to listen attentively and to use information provided by clients to
tailor responses and actions to meet the clients specific needs
Ability to learn new skills and quickly absorb and interpret new
information, products, and features from the perspective of the
customer
Ability to work in a fast-paced, hectic, changing environment
Ability to organize and follow-up multiple tasks/details with accuracy
and timeliness
Ability to operate a phone system and personal computer
Ability to adhere to all organizational policies and procedures
Ability to work a variety of shifts including days, afternoons, evenings,
weekends and holidays
Ability to perform basic mathematical functions
Ability to effectively interact with employees at all levels of the
organization and work with a variety of people from diverse
backgrounds.

**Benefits**:
5 days work 2 days off(US Shift)

Free 2 way Cab, Free Food Facility

**Contact HR Sanjana**

Phone - **8147091044**

Pay: Up to ₹400,000.00 per year

**Benefits**:

- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

  • International Voice

    1 week ago

    Bengaluru, India IntouchCX Full time

    **Greetings from Intouchcx HR Team !!** **Openings for International Non voice Process / Voice Process ! Gaming Process** **Contact Person : HR Sharanya Nagaraj** **Contact Number : 8147091021** **About 24-7 Intouch** 24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses...

  • International Voice Process

    2 days ago

    Bengaluru, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. **About the Job** We are looking for a self-motivated individual with excellent...

  • Customer Support Executive

    4 months ago

    Electronic City, Bengaluru, Karnataka, India IntouchCX Full time

    ROLE: Customer Service Associate We are currently Hiring for International Non Voice Process | Customer Service Associate **Contact HR Samuel 8147091053** About IntouchCX IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing...

  • Customer Support Executive

    7 months ago

    Electronic City, Bengaluru, Karnataka, India IntouchCX Full time

    ROLE: Customer Service Associate We are currently Hiring for International Non Voice Process | Customer Service Associate **Contact HR Samuel 8147091053 About IntouchCX IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing...

  • International Non Voice

    7 months ago

    Bengaluru, India IntouchCX Full time

    **Greetings From IntouchCX!!** **Contact Person**: **Both fresher and experienced can apply!!** **About - IntouchCX** IntouchCx is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative...

  • International Non-voice

    7 months ago

    Bengaluru, India IntouchCX Full time

    **Greetings From IntouchCX!!** **Both fresher and experienced can apply!!** **About - IntouchCX** IntouchCx is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands. **About the...

  • Customer Support Executive

    7 months ago

    Electronic City, Bengaluru, Karnataka, India IntouchCX Full time

    ROLE: Customer Service Associate -Voice (Technical support) About IntouchCX IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. About the Job Are you a...

  • International Voice Process

    5 months ago

    Bengaluru, Karnataka, India IntouchCX Full time

    **We are Hiring!** Greetings from IntouchCX. **Contact Person: HR Shweta** **Mobile: 7483588030** - **CSA - Voice Job Description / Profile** Job Title - Customer Service Associate (CSA) VoiceLocationBengaluruWorkspaceWFODepartmentOperationsChannelVoiceLanguageEnglish (additional languages may be required)Hours of Operation24/7Overview of Position The role...

  • International Non Voice

    7 months ago

    Bengaluru, India IntouchCX Full time

    **Greetings From IntouchCX!!** **Contact Person**: **Both fresher and experienced can apply!!** **About - IntouchCX** IntouchCx is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative...

  • Customer Support Executive

    7 months ago

    Electronic City, Bengaluru, Karnataka, India IntouchCX Full time

    ROLE: Customer Service Associate -Voice (Technical support) About IntouchCX IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. About the Job Are you a...

  • International Voice Process

    7 months ago

    Bengaluru, Karnataka, India IntouchCX Full time

    _**Greetings from IntouchCX !**_ - The role of the _**Customer Service Associate (CSA) - Voice**_, will be responsible for:_ - _Having daily interactions with the customer to handle issues from end to end via call_ - _Going the extra mile to engage customers in solving issues and ensuring satisfaction_ - _Quickly and effectively building rapport with...

  • International Customer Support

    7 months ago

    Bengaluru, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. Contact: - **Name: Andrew**_ - **Call: 9620301459 ( WhatsApp )**_ **As a Customer...

  • International Customer Support

    7 months ago

    Bengaluru, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands. Contact: - **Name: Andrew**_ - **Call: 9620301459 ( WhatsApp )**_ **As a Customer...

  • Executive - Talent Acquisition

    4 months ago

    Electronic City, Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through...

  • Executive - Talent Acquisition

    7 months ago

    Electronic City, Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through...

  • Executive - Talent Acquisition

    7 months ago

    Electronic City, Bengaluru, Karnataka, India IntouchCX Full time

    **About IntouchCX** IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through...

  • Customer Support Representative Voice Process

    7 months ago

    Bengaluru, India IntouchCX Full time

    Work location : Bangalore (No online Interview ) Hiring for International Voice Process ! Intouchcx **Role : Customer Service Associate - Voice** **Intouch** Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer...

  • Voice Process

    2 months ago

    Jayanagar, Bengaluru, Karnataka, India VOICE PROCESS - Jayanagar Full time

    Urgently hiring Voice process associate for telecalling/voice process Domestic Day shift. Location : Jayanagar - Bangalore Pay : excellent pay Pay: ₹15,000.00 - ₹16,000.00 per month **Benefits**: - Cell phone reimbursement - Commuter assistance - Flexible schedule - Paid time off Schedule: - Day shift - Monday to Friday Supplemental Pay: -...

  • Voice Process

    4 months ago

    Jayanagar, Bengaluru, Karnataka, India VOICE PROCESS - Jayanagar Full time

    Urgently hiring Voice process associate for telecalling/voice process Domestic Day shift. Location : Jayanagar - Bangalore Pay : excellent pay **Benefits**: - Cell phone reimbursement - Commuter assistance - Flexible schedule - Paid time off Schedule: - Day shift - Monday to Friday Supplemental Pay: - Commission pay - Joining bonus - Overtime pay -...

  • Customer Support Representative Non Voice Gaming

    4 months ago

    Bengaluru, India IntouchCX Full time

    Bangalore Work location: Contact Person : Rani.K (HR) Contact Number : 8147091041 **THE ROLE: Customer Service Associate - Non-Voice** **About Intouchcx** Intouchcx is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer...