Debt Collection Agent/officer Fields

3 weeks ago

Delhi, India Girdhar Finlease Private Limited Full time

**Job brief**

We are searching for a bold and conscientious Collections Officer to contact defaulters on loans and work with them to develop plans to pay those debts back. Collections Officers must also be willing to start legal proceedings against those who refuse to comply with debt recovery programs. Some relevant skills for collections officers may include strong communication and negotiation abilities, knowledge of state and federal debt collection laws, familiarity with accounting and financial management principles, and experience working in collections or a similar field.

**Responsibilities**
- Investigating delinquent accounts to identify issues and potential repayment options. -Field work to collect debt payments.
- Coordinating with legal and compliance teams as needed to ensure collections activities are carried out legally and ethically.
- Coordinate efforts to collect debts with sales, accounting, and legal departments.
- Create plans and strategies for collecting debts.
- Adhering to financial laws on the regulation of debt collection.
- Contact and communicate effectively with debtors by phone to negotiate and implement debt recovery plans.
- Search publicly available databases to track down people who default on debt, perform background checks and issue loan documents.
- Prevent repeated payment negligence by working out practical debt payments.
- Negotiate settlements to receive payments on certain percentages of debt.
- Maintain electronic records and hard copies of all payment plans, amounts paid, and communications.
- Deliver statements of delinquencies and satisfied debts to credit bureaus and remove outdated records when debts have been satisfied.
- Initiate repossession and other legal proceedings if debt recovery plans fail.
- Advising on repayment plans that are appropriate for the degree of debt and the circumstances of the consumer.
- When necessary, escalating calls to managers.
- Legislative guidelines of the Privacy Act must be followed.
- Entering data and keeping correct records is a must.
- Work in accordance with key performance metrics.

**Require**

Work in accordance with key performance metrics.
- 1+ year of experience in debt collection
- Adhere to all government laws and regulations
- Knowledge in debt collection software such as Collect Max and ACE
- Strong verbal and interpersonal skills
- Confident and brave personality to approach and work with disagreeable defaulters
- Business administration or related field required
- Must be willing to travel up to 75 percent of the time.
- Strong computer skills and understanding of spreadsheet software
- Self-motivated and comfortable working with little to no direction
- Excellent interpersonal communication skills

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Internet reimbursement
- Leave encashment
- Paid time off

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (required)

Application Question(s):

- What is Your Current Salary (CTC) Per Month expected CTC ?

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)

Shift availability:

- Day Shift (required)

Willingness to travel:

- 75% (required)

**Speak with the employer**
+91 9711711573

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