Chat Process Executive
2 weeks ago
**Roles and Responsibilities**
- Customer Service through Calls and Chat.
- Ensure timely and accurate service delivery at defined productivity levels.
- Build client & domain knowledge to be able to deliver a resolution on the first conversation.
- Adhere to Customer Service Attendance & Accountability policies
- To Meet Their Needs and Ensure Quality Service is given at all times.
- Grow and nurture customer relationships on every interaction that results in measurable customer value.
- Minimum 12th Pass with 1 year experience into customer service(voice/Chat can apply).
- Graduate Fresher/ Undergraduate fresher can also apply.
- Must be comfortable with 24*7 working environment.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work (preferred)
- Health insurance
-
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