Customer Master Data Coordinator

3 weeks ago

Gurgaon, India Cepheid Full time

At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.

Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting.

Learn about the Danaher Business System which makes everything possible.

As Customer Master Data Coordinator, you will help formulate, implement, and support the best business practices of the organization. The Customer Master Data Coordinator is responsible for customer master data and pricing integrity and alignment to governance standards. This role drives awareness of master data within the business. The Customer Master Data Coordinator will also document as-is and to-be Master Data business processes and deliver training to new team members.

**In this role, you will have the opportunity to**:

- Take a leadership role in the development and implementation of a robust, centralized and standardized Customer Master Data Management process across APAC; maintain or increase customer satisfaction and ensure master data integrity across the different systems
- Maintain customer pricing maintenance in SAP and SFDC based on information received from Customer Service teams across APAC and act as a gatekeeper for new data that does not meet the set business requirements
- Implement Daily Management and Visual Management to monitor performance
- Maintain accurate audit trail for future audits on pricing and ensure proper segregation of duties

**The essential requirements of the job include**:

- Bachelor's Degree with 2+ years of related work experience OR Master's Degree with 0-2 years of related work experience
- Proven experience in Customer Master Data management and Pricing maintenance
- Best practices in an International and cross-functional organization

**It would be a plus if you also possess previous experience in**:

- Demonstrating Leadership skills and initiative to challenge status quo and implement new processes across APAC
- Rigorous work with systematic methodology - accuracy and attention to details are a must

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful **Danaher Business System** tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

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