Guest Relation Executive

2 days ago


Ghaziabad, India SMAAASH - Fun Gateway Pvt Ltd Full time

**Job Summary**:As a Guest Relation Executive at our Family Entertainment Center (FEC), you will be responsible for creating a positive and memorable experience for our guests. You will serve as the primary point of contact, addressing inquiries, providing information, and ensuring a high level of customer satisfaction. Your role is crucial in fostering a friendly and welcoming environment within the FEC.

**Responsibilities**:
**Guest Interaction**:Greet visitors upon entry and provide a warm welcome.
Assist guests with inquiries regarding FEC facilities, events, and services.
Address and resolve guest concerns or issues promptly.

**Information Desk**:Staff the information desk to provide details about FEC offerings, promotions, and pricing.
Distribute brochures, maps, and promotional materials to guests.
Guide guests to various attractions and amenities within the center.

**Membership and Loyalty Programs**:Promote and explain membership and loyalty programs to guests.
Assist in the enrollment process for membership programs.
Provide information on benefits and perks associated with membership.

**Event Coordination**:Collaborate with the events team to organize and facilitate special events.
Coordinate birthday parties and group bookings, ensuring a seamless experience.
Ensure that all guest requirements for events are met.

**Feedback Collection**:Gather feedback from guests regarding their experience.
Document guest suggestions, complaints, or compliments for continuous improvement.
Share relevant feedback with the management team.

**Lost and Found**:Manage the lost and found area, cataloging items and assisting guests in reclaiming lost belongings.
Coordinate with other departments to reunite guests with their lost items.

**Qualifications**:

- Bachelor's degree in Hospitality, Business, or a related field.
- Previous experience in customer service or guest relations is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a proactive approach to guest satisfaction.
- Ability to work in a dynamic and fast-paced environment.
- Proficient in using computer systems for guest registration and information retrieval.

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹250,000.00 per month

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Ghaziabad, Uttar Pradesh (required)

Ability to Relocate:

- Ghaziabad, Uttar Pradesh: Relocate before starting work (required)

**Speak with the employer**
+91 7715944433



  • Ghaziabad, India SK KLYDE Grand Hotel Full time

    Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with...


  • Ghaziabad, Uttar Pradesh, India PVR INOX LTD Full time

    Customer service associate and pos billing associate Pay: ₹10,005.93 - ₹12,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund Schedule: - Evening shift - Morning shift - Rotational shift Supplemental pay types: - Performance bonus Work Location: In person **Speak with the employer** +91 8860555708


  • Ghaziabad, Uttar Pradesh, India mystery of food Full time

    Providing Excellent wait service to ensure satisfactions. - Taking Customer Order and delivering food and beverages - Making menu recommendations,answering and sharing additional information with restaurant - Salary 18k to 20k + SC & Tips - Travelling allowance provided 2k - Must have experience of 2/3 years - Timing 2:00 pm to 11:30 pm - Only Female Pay:...


  • Ghaziabad, India MUV HOSPITALITY Full time

    We are looking for an enthusiastic Public Relations (PR) Executive to manage the relationships between a company and external parties. You will be the one to project the “face” of the company and will be instrumental in enhancing its popularity and trustworthiness. - Devise creative public relations strategies that fit company profile - Develop effective...

  • Tour Executive

    1 week ago


    Ghaziabad, India Travelogy India Pvt. Ltd. Full time

    **Job Summary** Good Geographic knowledge of Indian and subcontinent destinations. Making itineraries & costing for inbound tours. Excellent convincing and communication skills. Young and energetic with fast learner, team player. Can work in flexible hours. Make Bookings and Coordinating with other departments for Flight Tickets, Visa, and Insurance,...

  • Travel Executive

    2 months ago


    Ghaziabad, India Travelogy India Pvt. Ltd. Full time

    **Job Summary** **Operation Executive in Tourism Company** - Make Bookings and Coordinating with other departments Client meeting and assistance. Preparing vouchers & invoices. Negotiation with vendors (Hotels & Transporters) Assist the guest for hotel booking and smooth check-in. Briefing desired documents to the guest. Reconfirm the flight schedule and...


  • Ghaziabad, India Travelogy India Pvt. Ltd. Full time

    **Job Summary** **Sales & Operation Executive in Inbound Tourism Company** - Hotel Booking of Clients - Do Costing & proposal for Client - Client meeting and assistance - Must have good communication skills - Assist the guest for smooth hotel check-in - Communicate with Vendors - Briefing desired documents to the guest. - Reconfirm the flight schedule and...


  • Ghaziabad, Uttar Pradesh, India Travelogy India Pvt. Ltd. Full time

    Job SummarySales & Operation Executive in Inbound Tourism Company Hotel Booking of Clients Do Costing & proposal for Client Client meeting and assistance Must have good communication skills Assist the guest for smooth hotel checkin Communicate with Vendors Briefing desired documents to the guest. Reconfirm the flight schedule and hotel prior to guest...


  • Ghaziabad, India The Barbeque Company Full time

    To lead and supervise the team on each shift and ensure the company service standards are upheld. - Assist the Operations Manager to perform duties to execute marketing, operational plans, and any special restaurant functions - Able to handle guest feedback/complaints concerning food quality and service. - Ensure that the outlets adhere to local regulations...

  • Helpdesk Executive

    3 weeks ago


    Ghaziabad, India Gaursons india Pvt. Ltd. Full time

    Welcome guests during check-in and giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivals and departures. - Coordinating and multi-tasking job duties in a busy environment. - Responsible for **maintaining open lines of communication between staff and...

  • Helpdesk Executive

    2 days ago


    Ghaziabad, India Gaursons india Pvt. Ltd. Full time

    Welcome guests during check-in and giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivals and departures. - Coordinating and multi-tasking job duties in a busy environment. - Responsible for **maintaining open lines of communication between staff and...


  • Ghaziabad, India The Terrace MUV HOSPITALITY Full time

    Devise creative public relations strategies that fit company profile - Develop effective PR plans using appropriate strategies and tactics - Organize and coordinate PR activities - Use a variety of channels (TV, press, internet etc.) to maximize company exposure - Liaise with marketing professionals to ensure consistency in promoting corporate image in...

  • Front Desk Executive

    2 weeks ago


    Ghaziabad, India RCS Technologies Full time

    **Responsibilities**: - Greet and welcome guests and clients in a friendly and professional manner - Answer phones and direct calls to appropriate departments or individuals - Manage guest check-ins and check-outs, including processing payments and handling reservations - Respond to guest inquiries, complaints, and requests in a timely and professional...

  • Operation Executive

    1 week ago


    Ghaziabad, India Exotic Miles Full time

    1. Primarily responsible to ensure travel arrangements on time. 2. Co-ordinate with Sales department to ensure smooth & proper receiving of guest requirements. 3. Following-up for timely response from suppliers. 4. Negotiating with suppliers in terms of services & financials. 5. Co-ordinating with accounts team to ensure financial clearances of files &...


  • Ghaziabad, India garg technologies concepts Full time

    **Digital Marketing Executive** Desired l Work from home l Remote Position l Contractual Position for 12 months **Responsibilities**: 1. Develop marketing strategies that align with the organization’s business goals. 3. Conduct market research and analyze trends to identify new opportunities and improve campaign performance. 4. Measure and report on...


  • Ghaziabad, Uttar Pradesh, India Peer to Peer HR Services Full time

    Hiring for cinema industry Assist guest to their respective and allotted seats Deliver Food to Guest Cleaning the cinema theatre before and after the shows- who can check ticketsJob Types: Full-time, PermanentSalary: ₹8, ₹12,000.00 per monthSchedule: Rotational shiftEducation: Secondary(10th Pass) (preferred)Work Location: In personSpeak with the...


  • Ghaziabad, Uttar Pradesh, India THE TERRACE Full time

    Prepare a proper list after gathering the arrival and check-in information of all the guests. Attend to inquiries requested by the guests regarding facilities provided and everything else. Check if adequate welcome amenities are available for everyone whose arrival is on the list. Attend to VIPs(Very Important Persons) with more attention and hostility....

  • Sales Coordinator

    3 weeks ago


    Ghaziabad, India Mepro Technology India Co Pvt Ltd Full time

    We are currently seeking passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. **Responsiblities:** - Prepare and type the sales team’s offer letters, update the sales database system, and ensure it is reviewed and properly...


  • Ghaziabad, India DLF Public School Full time

    **Requirement**: - Greet and welcome guests as they come and go. - Be professional and pleasant while interacting with guests. - Handle queries and address complaints. - Schedule meetings, interviews, and appointments. - Attend phone calls and redirect them to the appropriate line. - Take messages and pass them on to the receiver. - Receive packages,...


  • Ghaziabad, India Kalco-Alu System Pvt. Ltd. Full time

    **Job Role** - Arrange Executive Meetings [EM] of employees. - Manage and monitor the Process Co-coordinators of respective departments and report to MD. - Collect & prepare all the deliverables before any meeting [like files/samples/kit/documents/old **MOM **etc.]. - File up all correspondence in related file. - Must maintain all visiting cards-prepare...