Process Executive

2 weeks ago


Hyderabad Telangana, India Cognizant Full time

**Job Summary**

Process Executive - Voice

**Responsibilities**

Excellent writing reading & spoken communication

English language skills are essential

Previous experience in phone customer support operations a distinct advantage

Language fluency & cultural nuances required for non English supported locales

Search skills ability to approach problems logically

Understanding of the digital social space (trends influencers engagement things to be cautious of etc.)

Quick learning and understanding of process complexities

Excellent communication & interpersonal skills

Should be able to identify the area of Opportunity/ambiguity and bring it to the notice of supervisor

Should be able to share the best practices among team members


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