Cloud Support Associate

1 month ago


Hyderabad Telangana, India AWS India - Telangana Full time

Bachelor’s degree OR equivalent experience in a technical position
- 0-1 years of experience in Linux/Windows Systems administration OR
- Database design and Optimization OR BigData Analysis OR Network
- administration OR Dev-ops.
- Troubleshooting / Support experience
- Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP)
- Excellent oral and written communication skills
- Self-starter who is excited about technology

If you fit the description, you might be the person we are looking for We are a team that is passionate about cloud computing, and believe that world class support is critical to customer success.

Key job responsibilities
- First and foremost this is a customer support role - in The Cloud.
- Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.
- Career development: We promote advancement opportunities across the organization to help you meet your career goals.
- Training: We have training programs to help you develop the skills required to be successful in your role.
- Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.

A day in the life
Every day will bring new and exciting challenges on the job while you:

- Learn and use groundbreaking technologies.
- Interact with leading engineers around the world.
- Partner with Amazon teams in India to help reproduce and resolve customer issues.
- Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.
- Drive customer communication during critical events.
- Drive projects that improve support-related processes and our customers’ technical support experience.
- Write tutorials, how-to videos, and other technical articles for the developer community.
- Work on critical, highly complex customer problems that may span multiple AWS services.

Hyderabad, TS, IND
- Basics in OS concepts / Linux/Unix Systems administration (Ubuntu, CentOS,
- RedHat, Solaris, etc)
- Basic knowledge in Networking (TCP/IP, DNS) /Database
- Strong customer focus & multi-tasking skills
- Exposure to Cloud Computing



  • Hyderabad, Telangana, India AISPL - Telangana Full time

    0-1 years of experience in Linux Systems administration OR Database design and Optimization OR BigData Analysis OR Network administration OR Dev-ops. - Troubleshooting / Support experience - Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP) - Excellent oral and written communication skills - Self-starter who is excited about...


  • Hyderabad, Telangana, India AWS India - Telangana - J42 Full time

    Bachelor’s degree OR equivalent experience in a technical position - 0-1 years of experience in Linux/Windows Systems administration OR Database design and Optimization OR BigData Analysis OR Network administration OR Dev-ops. - Troubleshooting / Support experience - Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP) - Excellent oral and...


  • Hyderabad, Telangana, India AWS India - Telangana Full time

    Bachelor’s degree OR equivalent experience in a technical position - 0-1 years of experience in Linux/Windows Systems administration OR Database design and Optimization OR BigData Analysis OR Network administration OR Dev-ops. - Troubleshooting / Support experience - Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP) - Excellent oral and...


  • Secunderabad H.O, Hyderabad, Telangana, India MoSahay Associate Full time

    Certainly! Below is a detailed job description for a Customer Support role: **Job Title**: Customer Support Representative **Location**: Hyderabad **Job Type**: Full-Time **Reports To**: Customer Support Manager **Job Summary**: We are seeking a motivated and customer-focused individual to join our Customer Support team. The Customer Support...


  • Hyderabad, India Oracle Full time

    IC2 (Cloud Support Engineer-Cloud Assist )Short description displayed on job tileCloud Support Engineer - Cloud Customer Support, OCI Technical Support role (24x7-staggerred weekends)Job description displayed in the job postingJob DescriptionAs part of the Cloud Assist Team within Oracle’s Cloud infrastructure organization, you and your team will be...


  • Hyderabad, Telangana, India Careers at Tide Full time

    **Department: Member Support** **Who are Tide**: At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now the...

  • Student Counselor

    2 months ago


    Hyderabad, India Cloud Binary Full time

    Job Requirements Job Title: Female Student CounselorCompany Name: Cloud BinaryLocation: Hyderabad, TelanganaSalary: ₹1,06,220 - ₹4,19,024 per yearEmployment Type: Full-timeJob Description:Cloud Binary is seeking a motivated and dedicated Female Student Counselor to join our team in Hyderabad, Telangana. As a Student Counselor, you will play a...

  • Presales Executive

    2 days ago


    Hyderabad, Telangana, India graviity cloud Full time

    **Presales Executive**: **Company**: Graviity Cloud Private Limited **Location**: Miyapur, Hyderabad, 500049 **About Us**: Graviity Cloud Private Limited is a leading technology solutions provider specializing in cloud services, data analytics, and digital transformation. We are dedicated to helping businesses optimize their operations and achieve their...


  • Hyderabad, Telangana, India S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 Associate, Product Support **The Team**: S&P Global‘s Private Market Solutions division empowers a diverse spectrum of private equity and venture capital firms to more effectively control their data and drive internal analytics and insights. Whether it is for portfolio analytics, valuations,...


  • Hyderabad, Telangana, India Infor Full time

    General information- Country - India - State - Telangana - City - Hyderabad - Department - Software as a Service - Job ID - 37979 - Description & RequirementsResponsibilities: - Participate in planning by analyzing requirements, estimating work effort, performing demos, etc. - Write technical documentation - Other duties as assigned Preferred...


  • Hyderabad, Telangana, India Sonetel Full time

    We provide Software-As-A-Service for business communication to small businesses worldwide. Over 1,800,000 companies in 239 countries use Sonetel. We focus on quality, business functionality, automation and simplicity. The job involves working in a challenging start-up environment requiring a fast paced, flexible and adaptive approach towards methods,...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    Speak, write, and read fluently in English - The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers. - Demonstrates effective, clear and professional written and oral communication. - Provides prompt and efficient service to Amazon Sellers...


  • Hyderabad, Telangana, India Swiss Re Full time

    About the roleAs Associate Support Engineer you will be part of existing Business Application Support team and responsible for monitoring, deploying and managing public cloud platform for various applications. This role will report directly to the Circle Lead Cloud Operations.About the teamOur team is the global Reinsurance IT Operations and is responsible...


  • Hyderabad, India Swiss Re Full time

    About the role As Associate Support Engineer you will be part of existing Business Application Support team and responsible for monitoring, deploying and managing public cloud platform for various applications. This role will report directly to the Circle Lead Cloud Operations. About the team Our team is the global Reinsurance IT Operations and is...


  • hyderabad, India Swiss Re Full time

    About the role As Associate Support Engineer you will be part of existing Business Application Support team and responsible for monitoring, deploying and managing public cloud platform for various applications. This role will report directly to the Circle Lead Cloud Operations. About the team Our team is the global Reinsurance IT Operations and is...


  • hyderabad, India Oracle Full time

    Applicants are required to read, write, and speak the following languages:  English  Description of the role Oracle’s Cloud Infrastructure (OCI) team is based in downtown Seattle and is building new Infrastructure-as-a-Service technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run...


  • Hyderabad, India Oracle Full time

    Applicants are required to read, write, and speak the following languages:  English  Description of the role Oracle’s Cloud Infrastructure (OCI) team is based in downtown Seattle and is building new Infrastructure-as-a-Service technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their...

  • Cloud Support Engineer

    16 hours ago


    hyderabad, India Oracle Full time

    Applicants are required to read, write, and speak the following languages:  English  Description of the role Oracle’s Cloud Infrastructure (OCI) team is based in downtown Seattle and is building new Infrastructure-as-a-Service technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run...


  • Hyderabad, Telangana, India Oracle Full time

    Job DescriptionApplicants are required to read, write, and speak the following languages: EnglishDescription of the roleOracle's Cloud Infrastructure (OCI) team is based in downtown Seattle and is building new Infrastructure-as-a-Service technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their...


  • Hyderabad, India Innovapptive Full time

    **Customer Support Associate** **Location**: Hyderabad, India. **Employment Type**:Full-Time; Salaried. **Compensation**:Base Salary, Bonus, Medical, etc. **About Us**: At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and “Code-Free” connected worker platform for SAP...