Telecalling Executive

1 month ago

Coimbatore, India Nextskill Technologies Full time

Job Title: Telecalling Executive

**Job Description**:
We are currently seeking a motivated and enthusiastic Telecalling Executive to join our team. As a Telecalling Executive, you will play a vital role in driving our sales and customer service efforts by connecting with potential customers over the phone. Your primary responsibility will be to make outbound calls to individuals and businesses, promote our products/services, and generate leads.

**Responsibilities**:

- Make outbound calls to prospective customers and provide information about our products/services.
- Follow a scripted pitch to engage potential customers and generate interest in our offerings.
- Answer incoming calls from customers and address their queries or concerns.
- Maintain a strong knowledge of our products/services to effectively communicate their features and benefits.
- Achieve weekly and monthly targets for lead generation and sales conversion.
- Document all customer interactions and update the CRM database with relevant information.
- Identify opportunities for upselling and cross-selling our products/services to existing customers.
- Build and maintain positive relationships with customers to enhance customer satisfaction and loyalty.
- Collaborate with the sales team to identify potential sales opportunities and provide support in closing deals.
- Stay updated with industry trends and competitor activities to provide accurate information to customers.

**Requirements**:

- Excellent communication and interpersonal skills.
- Ability to engage and build rapport with customers over the phone.
- Strong persuasive and negotiation skills.
- Goal-oriented with a focus on achieving targets.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Good time management and organizational skills.
- High level of professionalism and customer-centric approach.

If you are a self-motivated individual with excellent communication skills, we would love to hear from you. Join our team and contribute to our success as a Telecalling Executive.

**Job Types**: Full-time, Fresher

**Salary**: From ₹10,000.00 per month

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7358110062

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