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Telecaller Executive Tamil
2 months ago
Lead Conversion Outbound Calling Experienced Telecaller (Tamil)
Job Types:
Full-time
Salary:
10, ,000 per month
Additional Compensation based on Performance
Job opportunity for Telecaller Executive at Biztechnovations Private Limited
Timings:
9:30 am to 5:30 pm
Eligibility Criteria:
Graduate / Undergraduate
Language:
Tamil / Hindi / Kannada / Telugu / Malayalam / English (Any Two)
Location:
Coimbatore
Must be able to join immediately
Responsibilities:
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call Centre database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Requirements and Skills:
Previous experience in a telecaller role
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
MS Office skills
Benefits:
Commuter assistance
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