Telecaller Executive Telugu

3 weeks ago

Coimbatore, Tamil Nadu, India timesjobs Full time
Lead Conversion Outbound Calling Experienced Telecaller (Telugu)

Job Types:
Full-time

Salary: 10, ,000 per month

Additional Compensation:
Based on Performance

Job opportunity for Telecaller Executive at Biztechnovations Private Limited.
Timings: 9:30 am to 5:30 pm

Eligibility Criteria:
Graduate / Undergraduate

Language:
Tamil / Hindi / Kannada / Telugu / Malayalam / English (Any Two)

Location:
Coimbatore

Must be able to join immediately.

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner.
Follow communication scripts when handling different topics.
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
Seize opportunities to upsell products when they arise.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call Centre database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets.

Requirements and Skills

Previous experience in a tele caller role
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively.
MS Office skills

Benefits:
Commuter assistance

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