Client Servicing Executive

6 months ago


Andheri West Mumbai Maharashtra, India Qube Health Full time

**Key Responsibilities**:
1. Primary Point of Contact to the Client
2. Promptly respond to Client queries
3. Be Polite & Professional to help develop and maintain a strong professional relationship
4. Identify opportunities for growth and upsell
5. Collaborate with the product team and give feedback on client’s needs
6. Provide training and guidance to the client on how to best use the QubeHealth Product

**IDEAL CANDIDATE BACKGROUND**:
i. 1.5 years in a Key Client Servicing, Client Success role in a B2B space - preferably in SaaS / Software, Digital Marketing, Corporate Insurance or Hospitality
ii. Genuine Customer Empathy and strong time management skills
iii. Ability to communicate effectively with a wide range of stakeholders
iv. Familiarity with G Suite and Microsoft Excel
v. Fluency in English, Hindi and other regional languages
vi. Excited to travel, meet new people and build and grow relationships

Pay: ₹30,000.00 - ₹70,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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