Treatment Coordinator

3 weeks ago


Bengaluru, India Ridgetop Dental International, Full time

Ridgetop Dental International, we perform advanced dentistry using modern tools and cutting technology. As part of our commitment to consistently provide comfortable, convenient, and excellent dental solutions, we invest in the high-quality dental equipment that will help us serve our patients better.
- Work with a team of MDS specialists and propose comprehensive treatment plans to patients and help them complete their treatments.
- Present treatment plans to patients, clarify their doubts and help them understand the importance of completing such treatments.
- Gaining acceptance to proposed treatment plans along with the costs associated and the timelines required.
- Help them understand the processes followed by Ridgetop on appointment scheduling, pre-payment for planned treatments, cancellation fees etc.
- Develop good knowledge with respect to steps involved in procedures like Dental Implants, Orthodontics, Root canals and restorative procedures, Cosmetic Smile Design, Veneers etc.
- Understanding Treatment Estimates, Fee Schedule and finance options.
- Achieve the Monthly and Quarterly production goals as assigned by the corporate team.
- Attend Wellness programs to propose limited dental exam for employees at the corporates.
- Collect Patient Referrals and Patient Testimonials on social media platforms after completion of treatments.
- Follow up and schedule patient appointments as per the process and protocols defined by the company.
- Handling patient flow and ensure compliance to patient registration forms & treatment plans on a daily basis. Confirmation Calls for next day appointments.
- Daily Reports and Weekly Reports to be maintained.
- Daily Production Planning & Forecast (next 3 months), Visibility Report (Monthly)
- Monthly performance Report
- (Proposed TX Value, Conversions & Acceptance Ratios, ARPP, Production Goal achievement etc.)
- Master Report Updates
- High Value Consumable consumption (Implants, Bone Graft, Membranes Ortho Kits)
- Understanding and keeping abreast of latest trends in dentistry.
- And other job responsibilities as and when assigned by the management

**Eligibility Criteria & Minimum Requirements**:

- He or She should have excellent communication skills (both written and spoken), presentation skills, extremely good at negotiations skills, forecasting numbers, financial planning, excellent people skills to work as a team player.
- A graduate from a reputed institution with at least 2+ years of relevant experience. BDS, MBA / MHA will be an added advantage.
- Proven experience in handling patients in a fast-paced environment. Strong organizational skills, accuracy and attention to detail.
- Ability to work well under pressure and prioritize multiple tasks. Ability to make a decision at their own discretion but stay accountable for such decisions.
- Ability to interact with the team in a collegial manner to accomplish common tasks.
- Familiarity with all the roles and responsibilities of clinical operations department like, Front Desk Operations, patient flow management, dental assisting, stock management, treatment co-ordination.
- Good communication skills, both verbal and written to effectively communicate and interact with vendors, different departments, partners, stakeholders and other affiliates.
- Ability to coordinate and lead meetings with the all the teams and senior management.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹300,000.00 - ₹800,000.00 per year

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Fixed shift

Ability to commute/relocate:

- Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)


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