Room Service Supervisor

6 months ago


Mumbai Maharashtra, India OYO Rooms & Hotels Full time

Housekeeping Supervisor/ Service Incharge - OYO Rooms

Location: Mumbai
Experience: 2-4 years

**Salary**: upto 5 LPA
Role Type: Field Role (involves daily travel), Mon-Sat

**Job Description**:

- Visiting 3-4 prop daily from the assigned portfolio (based on D-1 CID and high EC, and high checkout)
- Check for hygiene & cleanliness (focusing on room level hygiene) while doing property cleanliness audits (PCA)
- Training PM & property staff on basic aspects of hygiene, cleanliness & how to take ratings on Oyo & OTA platforms
- Sharing and solving for Daily stuck on the group and with the RL
- D-1 CID and D-1 EC cases RCA analysis
- Meet 4-5 guests during visit to understand concerns and minimize customer escalations

**Salary**: Up to ₹500,000.00 per year

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Housekeeping management: 2 years (required)

Ability to Commute:

- Mumbai, Maharashtra (required)

Work Location: In person


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