Email and Chat Process
1 week ago
**We Are Hiring **
Salary - 15k Take home, 19CTC
Location - Ambattur, Chennai
Qualification - Graduation is mandatory
Experience - Min 1 year of experience in any customer related services ( Proper relieving documents mandatory )
Shift - Day Rotational shift
Rotational week off
Skills : Excellent communication is mandatory
**Key Responsibilities**:
- Prolific written communication skills to support customers with ease.
- Efficiency to offer relevant and satisfactory solutions to the customers.
- Efficiently taking note of queries and requests.
- Maintenance of log for customer interactions, transactions, and comments.
- Suggest effective and prompt solutions.
- Protecting brand image and reputation in the market.
- Effective communication via mail.
- Assist digital team with online campaigns.
- Maintaining positive repo with the customers throughout the conversation.
- Ability to work on CRM systems and practices.
- **Rounds Of Interview**:
- HR Round.
- Ops Round.
- Pmaps Assessment.
FOR MORE DETAILS CONTACT: HR - 7200585283 (Mathumitha)
**Salary**: ₹15,000.00 - ₹19,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
Work Location: In person
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