Chat Process Executive
2 weeks ago
**WE ARE HIRING FOR CHAT PROCESS EXECUTIVE**
CUSTOMER QUERY HANDLING
Any Graduate from a recognized Institute or University in any discipline.
- Minimum 1-Year experience in any Customer Service (E-mail or Chat /Telecom Voice).
- Graduates who know to Read and Write Hindi will be an added advantage. (Freshers also eligible).
- Rotational Shift - 6 Days Working / 1-day rotational week off.
- Shift Timing - 7 AM to 1 AM (Any 9 hours shift). (One Way Cab Drop Facility).
**Key Responsibilities**:
Prolific written communication skills to support customers with ease.
Efficiency to offer relevant and satisfactory solutions to the customers.
Efficiently taking note of queries and requests.
Maintenance of log for customer interactions, transactions, and comments.
Suggest effective and prompt solutions.
Protecting brand image and reputation in the market.
Effective communication via mail.
Assist digital team with online campaigns.
Maintaining positive repo with the customers throughout the conversation.
Ability to work on CRM systems and practices.
**Rounds Of Interview**:
HR Round.
Ops Round.
Pmaps Assessment.
FOR MORE DETAILS CONTACT: HR - 7358756477
**Job Types**: Full-time, Permanent
Pay: ₹13,000.00 - ₹16,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 7358756477
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