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1 month ago

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**We are looking for a self-motivated and detail-oriented individual to join our team as a Backoffice Executive cum Telecaller cum Order Confirmator. In this role, you will be responsible for processing customer orders placed through our website, contacting customers for order confirmation and clarification, and providing excellent back-office support.**

**Responsibilities**:

- Process customer orders received through the website in a timely and accurate manner.
- Contact customers via phone to confirm order details, address any questions or concerns, and collect any missing information.
- Explain order confirmation details, including product descriptions, pricing, estimated delivery timelines, and return policies.
- Input confirmed order details into our internal system.
- Generate invoices and handle any pre-payment processes as required.
- Liaise with other departments (e.g., warehouse, delivery) to ensure smooth order fulfillment.
- Assist with resolving customer inquiries related to orders.
- Maintain accurate records of all customer interactions.
- Perform other administrative duties as assigned.

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

Work Location: In person