Desktop Support Associate

2 months ago

Vellore, India Lavoro HR Solutations, Full time

L2-Desktop Support Associate

What We Expect
- Bachelor/Master’s degree in computer science, information technology, computer programming.
- Minimum experience of 2-3 years
- Good Understanding of Computer Support and Troubleshooting, Knowledge of Windows
- Strong experience with installation, configuration, and administration of SAS 9.1.3 or higher
- Create/maintain static and Ad-Hoc deliverables to communicate field performance and increase technician level efficiency.
- Experience with performance tuning servers, troubleshooting, and automation of such codes.
- Proficiency in MS Excel or Google Sheets.

A Desktop Support Associate’s Ideal Day At WWS

Technical Resolution. Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.

Desktop Support. Identify potential changes and system improvements to present to senior team leaders for consideration and implementation. Create, maintain, and distribute reports of progress to senior leadership.

Networking Assistance. Sound good in knowledge of Windows Operating Systems & Chrome Operating Systems The basics of cloud drives are to be updated along with basic Knowledge of VPN which is to be operating.

What You Can Expect
- Full-time, salaried position creamed with welfare programs.
- Competitive salary and tailored training in the core space with recognition potential and annual bonus.
- Performance appraisals.
- Attendance Incentives.
- Working with the best talent in the industry
- Conducive intangible environment with dynamic benefits.

**Job Type**: Part-time

**Salary**: ₹25,000.00 - ₹35,000.00 per month

Day range:

- Weekend only

Shift:

- Day shift

**Experience**:

- total work: 2 years (required)

Work Location: In person

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