SAP Basis Solution Delivery Expert

6 months ago

Pune, India CANPACK Full time

Giorgi Global Holdings, Inc. (“GGH”) is a privately held, diversified consumer products/packaging company with approximately 11,000 employees and operations in 20 countries. GGH consists of four US based companies

The Giorgi Companies

) and one global packaging company

CANPACK

).

GGH has embarked on a transformation journey to become a digital, technology enabled, customer-centric, data and insights-driven organization. This transformation is evolving our business, strategy, core operations and IT solutions. As critical driver of this transformation, GGH’s IT organization is:

- Transforming business processes to be best in class in the industry by leveraging technologies like process mining capabilities
- Implementing integration strategy to be future ready with latest technology platforms
- Implementing people and digital workplace services strategy that puts the employee at the heart of technology and collaboration tools.
- Establishing an integrated and seamless information ecosystem within a secure and technically compliant, enterprise IT environment
- Transforming data management capability connected to new analytics platforms

Position Summary

Job Objective

Job responsibilities-
- Deliver best in class technical operations services for SAP Platform used across globe by addressing issues and delivering tasks related to SAP Basis like:

- _ Coordinating with infra and network teams for supporting hardware, network, OS, DB, storage operations, back-ups, certificate handlings etc._
- _ Governing database operations and leading architectural activities like designing table partitioning _strategy/architecture_ to analysing and fixing performance issues along with proactive performance tunings,_
- _ Regular setup, troubleshooting and monitoring tasks associated with terminations, dumps, lock entries, transport management, SAP GUI logon issues, SSO-AD integrations, RFC/Web Services/other connectors, issues of work processes and batch jobs, app server balancing etc._
- _ Delivering NetWeaver (ABAP+JABA) operations, Client operations like client copies, system refreshes etc. (including pre and post processing tasks), transport management, SAP Notes implementations, outputs management, interface administrations, job scheduling and administrations_
- _ Implementing, and maintaining Solution manager with operational extensions for incident management (with SAP), change management (ChaRM), Event Management, various monitoring options, Service Requests delivery from SAP/Partners etc._
- _ Implementing, managing and regularly updating 3rd party add-ons in SAP solution for GGH including in collaboration with relevant internal and external teams_
- _ Design, setup, plan testing and follow-ups on Disaster Recovery for SAP landscape_
- _ Coordinate and work with SAP Security team for user administration and security issues when needed_- Troubleshoot day to day issues related to platform health and standards as well as other delivery issues that may need SAP Basis interventions.- Work with internal and external project team members to deliver various project milestones as per agreed plans.- Lead the planning and delivering SAP upgrades, Cloud migration, patching activities and technical operations.- Govern SAP Basis deliverables from SAP under SAP Rise agreement and other Partners for delivery of their identified responsibilities. Work with SAP to plan upgrades, deliver and action regular analysis like EWA etc., troubleshoot critical incidents, implement best practices and guidelines related to the administration, configuration, and maintenance of SAP systems.- Plan and implement Landscape and Release management best practices- Govern and ensure most up to date architecture with best possible patch level compliance (OS, DB, Security etc.), version compliance from overall architecture perspective. Drive awareness of architectural gaps and technical issues from security and technical operations perspective. Participate in integration architecture design and delivery.- Demonstrate technology thought leadership by evaluating new technologies and platforms to identify opportunities for improving the SAP environment, developing SAP technology roadmap for SAP Basis area in line with organization’s system requirements and SAP product developments. Drive best utilization of SAP investments especially on Solution Manager.- Ensure high quality, up-to-date architecture documentation and reliable knowledge base for SAP Basis area. Create & maintain documentation on system configurations, maintenance processes and schedules. (e. g. Technical Architecture Documents, Standard Operating Procedures & Execution Process Documents)- Drive continuous operational excellence by creating reports, analysing and interpreting data, tracking SLAs and recurring issues etc. Analyse trends based on key issues identified through report and feedbacks. Identify underlying problem areas and work towards fixing the same for both technical sol

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