Media Systems Technician

1 month ago

Bengaluru, India Rockstar Games Full time

At Rockstar Games, we create world-class entertainment experiences.

A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn, and collaborate with some of the most talented people in the industry.

Rockstar Games is on the lookout for a talented Media Systems Technician to join our Media Systems team. This is a full-time permanent position based out of Rockstar's unique game development studio in Bangalore, India.

**WHAT WE DO**:

- We maintain our infrastructure to the highest standard, with an emphasis on preventative actions rather than reactive.
- We are a team spread across 3 continents that works closely together to achieve our goals to a high standard.
- The Media Systems team works company-wide to support end users primarily in Video Production, Audio Production, Motion Capture, Live Streams, and Game Capture.
- The Media Systems team works with multiple departments on the Publishing and Development teams to record, edit, and track audio files of dialogue and sound effects for Rockstar's games and marketing assets.

**RESPONSIBILITIES**:

- Provide quality assurance on a wide range of integrated audiovisual and video conferencing technologies.
- Responsible for fault finding and technical resolution during the daily system certifying, escalating to third parties where necessary.
- Perform maintenance, on-going technical support and provide advice and information to colleagues on the support team.
- Communicate effectively with peers, management, and vendors.
- Provide strong client level support to users, with a predisposition to de-escalate technical failures.
- Perform system maintenance and repair all VC equipment to maintain 99% uptime and address all primary issues.
- Track inventory of on-site equipment and consumables.

**QUALIFICATIONS**:

- Proficient with AV solutions built on today's top professional technology platforms including Zoom, Poly, Crestron, QSC, Dante, etc.
- Read and interpret floorplans, architectural drawings, and AV schematics.
- Bachelor's degree in math or science related field preferred.
- 3+ years of hands-on AV technician experience.
- Ability to run and terminate low voltage cabling (cat, coax, fiber, etc).
- Experience with AV technology including AVoIP, audio DSPs, and control systems.
- Ability to troubleshoot and resolve tickets or properly escalate to L2.
- Perform system wide testing, maintenance, and troubleshooting as required.
- Attention to detail with the ability to create well-written documentation to update stakeholders.
- Able to work both independently and within a team.
- Visio, Vectorworks, and or AutoCAD knowledge preferred.
- Interest in gaming a plus.

**HOW TO APPLY**:
Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

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