Patient Engagement Coordinator

2 months ago


Sahibzada Ajit Singh Nagar Ludhiana Punjab, India Versatile India Services Pvt. Ltd. Full time

Description - We are looking for highly motivated team members to join us in supporting the patient's

schedule and confirm appointments. You will work to optimize patient engagement. While working in

close collaboration with the internal teams, the Patient Engagement Coordinator will support provider

practices in administrative tasks to ensure office appointments are kept, thereby ensuring the closure of

gaps in care.

Responsibilities
- 1. Effectively leverage practice

management systems, EMRs to

obtain patient data & perform

outreach (an experience with Athena

is preferred).

2. Able to communicate effectively in

English.

3. Typing accuracy with minimum

speed of 35 wpm.

4. Meet daily goals set by the

department (i.e., number of calls per

day, appointments set per day, shift

& attendance adherence etc.).

5. Customer service-oriented attitude &
behavior.

6. Positive energy and strong work

ethic.

Scope
- 1. Performs position responsibilities within

established guidelines.

2. Reports directly to the Patient Engagement

Supervisor.

Safety
- 1. Responsible for complying with HIPAA & OSHA

regulations.

2. Participates in quality improvement processes

that include both intra departmental and

interdepartmental activities.

3. Has the ability to safely use all office

equipment.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Evening shift
- Night shift

Ability to commute/relocate:

- Sahibzada Ajit Singh Nagar, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9888590152



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