Floor Coordinator in Hospital
6 months ago
Interaction with patients
- Displayed warm & care at customer interaction
- Answer the queries of customer
- Cash/Credit/Corporate billing information customer
- Accurate & Timely registration
- Checks to Finance
- Enter data in software
- Maintain a friendly, respectful, and professional environment for all patient contacts.
- Maintain a cooperative, helpful work environment within the department, as well as, with other departments and employees.
- Maintain infection control and safety guidelines.
- Courteously respond to all telephone calls and direct each call appropriately.
- Achieve competence in operation of the HIS.
- Follow Clinic policies, procedures, and guidelines.
- IPD and OPD Feedback Calling.
- Maintain whole registers (key register, patient query registers, ambulance registers etc.)
- No personal calls and phone allowed on duty hours and ensure that everyone follow the instructions.
- Give appointment date and Fix with Consultants.
- Guide the patients to respected Wards.
- Handle all Patient’s Enquiry.
- Make an announcement as per requirement.
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
- Rotational shift
Ability to commute/relocate:
- Zirakpur, Sahibzada Ajit Singh Nagar - 140603, Punjab: Reliably commute or planning to relocate before starting work (required)
**Speak with the employer**
+91 7087000200
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