Sre

6 months ago

Bengaluru, India IBM Full time

**Introduction**
The IBM AI Applications business unit is seeking talented and motivated SRE/DevOps professionals to work on the Maximo family of products. In this role you will closely collaborate with the broader SRE team to design and implement the cloud deployment of Maximo set of products on AWS. Support production customers in operational task such as upgrades, maintenance and infrastructure issues, where planned production maintenance is done on planned weekends. Work on a daily basis with Product Owners, Architects, Release Managers and SRE Manager. Proactively seek for improvements opportunities and innovation that matters by learning new technologies and methods that can positively impact the products.

**Your Role and Responsibilities**
As a SRE Engineer, you will:

- Be the point of contact for clients, responsible for the management and ownership of client service requests
- Identify and investigate issues, using troubleshooting techniques in order to provide advice and guidance to clients
- Work in a global team located in US, Canada, Ireland, China, India, and Australia, collaborating with IBMers to share recommendations, solutions and ideas
- Look for enhancements and innovative solutions to help the services scale and improve existing technical support tools, procedures, or processes.
- Develop and enhance your technical knowledge via projects and assignments, as well as through IBM’s world class learning platform
- Be on on-duty rotation including weekend and holiday support as needed basis"

**Required Technical and Professional Expertise**
- Familiar with SRE/DevOps
- Good technical foundation of Networking concepts on Cloud, like VPCs, NLB/ALB, Content Delivery on AWS
- Good Understanding about AutoScaling on AWS
- Strong background in deployment management tools and automation using Ansible.
- Monitoring solutions on AWS
- Excellent analytical & problem solving skills
- Excellent communication skills to work with customer on problem solving
- Expected to participate in regualr weekly and weekend on-call rotation - every 7 business days and every 7th weekend - covering EU Geographical region"

**Preferred Technical and Professional Expertise**
- Experiences in Linux Administration
- Experience with NoSQL technologies like MongoDb
- Experience with SQL dbs like DB2.
- AWS storage - S3/EBS/EFS
- AWS Certification(s) such as Solutions Architect Pro, DevOps Engineer Pro, SysOps Admin"

**About Business Unit**

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

**Location Statement**

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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