Inside Sales Executive

2 weeks ago

Vadodara Gujarat, India Episeio business solutions Full time

Key Responsibilities**:

- Handle the renewal data process efficiently and ensure timely follow-ups with clients.
- Make outbound calls to existing clients to provide quotations and address any queries they may have.
- Work closely with the sales team to assist in achieving renewal targets and objectives.
- Maintain accurate records of client interactions, quotations provided, and follow-up activities in the CRM system.
- Collaborate with the sales and customer support teams to ensure seamless customer experiences.
- Keep up to date with product knowledge, pricing, and promotions to provide accurate information to clients.
- Assist in identifying opportunities for upselling or cross-selling additional products/services.
- Provide exceptional customer service by addressing client concerns and resolving issues in a timely manner.
- Meet and exceed individual and team targets for renewal rates and revenue generation.

**Skills and Qualifications**:

- Bachelor’s degree in business administration, Marketing, or a related field (preferred).
- 1 to 3 years of experience in inside sales, customer service, or a similar role.
- Excellent verbal and written communication skills in English and Hindi/Gujarati.
- Strong attention to detail and organizational skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Experience using CRM software for managing customer interactions is a plus
- Prior experience in insurance, finance, or related industry is a plus.
- Results-oriented with a focus on achieving sales and renewal targets.
- Positive attitude, team player, and willingness to learn and adapt in a fast-paced environment.

**Salary**: ₹10,911.91 - ₹30,000.00 per month

Day range:

- Monday to Friday

Shift:

- Day shift

**Experience**:

- Inside sales: 1 year (preferred)

Work Location: In person

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