International Customer Service Representative
3 weeks ago
Roles and Responsibilities:
- Resolving device issues using troubleshooting techniques and providing clear and concise information.
- Reviewing account information and answering questions about billing or services.
- In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay &
Surcharges, Service charges, and taxes)
- Experience resolving customer issues, billing, and/or handling product Q&A.
- Interest in learning new technologies.
- Experience promoting and/or selling products and services.
- Demonstrated communication skills.
- The clarity in thought process (Able to articulate his/ her thought)
- Ability to handle tough situations with customers.
- Strong ability to multitask and take fast decisions independently.
- Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
- Customer Centric & Logical Thinking & Need to be Enough Spontaneous
- Ensure Timely & Professional Responses to all Queries.
Perks and Benefits
- Cab Facility both ways [ Pick up and drop within Transport radius]
- Immense Growth Opportunities
Interview Rounds:
1st Level - UAT / Operations
2nd Level - Versant [ Need to score 60 and above]
Pay: Up to ₹32,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7004501612
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