International Customer Service Representative

3 weeks ago


Noida Uttar Pradesh, India Nexus Consulting Solutions Full time

Roles and Responsibilities:

- Resolving device issues using troubleshooting techniques and providing clear and concise information.
- Reviewing account information and answering questions about billing or services.
- In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay &
Surcharges, Service charges, and taxes)
- Experience resolving customer issues, billing, and/or handling product Q&A.
- Interest in learning new technologies.
- Experience promoting and/or selling products and services.
- Demonstrated communication skills.
- The clarity in thought process (Able to articulate his/ her thought)
- Ability to handle tough situations with customers.
- Strong ability to multitask and take fast decisions independently.
- Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
- Customer Centric & Logical Thinking & Need to be Enough Spontaneous
- Ensure Timely & Professional Responses to all Queries.

Perks and Benefits
- Cab Facility both ways [ Pick up and drop within Transport radius]
- Immense Growth Opportunities

Interview Rounds:
1st Level - UAT / Operations

2nd Level - Versant [ Need to score 60 and above]

Pay: Up to ₹32,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**

+91 7004501612



  • Noida, Uttar Pradesh, India Talent X International Full time

    We are hiring Customer Service Representative for a leading company. Job Role - Customer Service Representative Industry - International Telecom Shift - US Shift Location - Noida Sector 81 Experience - Must have Minimum 6 Months in an international bpo. Knowledge & Skills Required - Any Undergraduate/Graduate Should have excellent communication skills...


  • Noida, Uttar Pradesh, India International BPO Company Full time

    **Role -Customer Service Representative -Travel Process** **location -Noida, Onsite** - **Graduate with 1 year of experience in travel process** **- Overseeing the customer service process.** **- Any Graduate with 1 year of Travel experience can apply.** **- Voice Process** **- Resolving customer complaints brought to your attention.** **- Must be...


  • Noida, Uttar Pradesh, India KALP SOLUTIONS Full time

    We are looking for a dedicated Customer Service Representative to join our International Voice Process(Collection) team. This role involves handling incoming and outgoing calls from global customers, addressing their inquiries, complaints, and issues professionally and efficiently. **Key Responsibilities**: - Provide exceptional customer support via voice...


  • Noida, Uttar Pradesh, India Talent X International Full time

    Job Role - Customer Service Representative Location - Noida Salary - Up to 18k Working days - 6 days Company - Small Medical Company Responsibilities - Resolve the queries of the customers - Solve any issues they are facing through calling, chat or mail. - Coordinate with the internal teams and make sure there is good communication in all the...


  • Noida, Uttar Pradesh, India Moxi Outsourcing Full time

    Requirement Hiring for International Process (Excellent Communication Skills ) - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and...


  • Noida, Uttar Pradesh, India Dyneton Full time

    **Job Description - Customer service Representative** **About the Role** As a Customer Service Representative, you will be responsible for providing exceptional service to customers by answering inquiries, resolving issues, and assisting with orders, products, and services. You'll be the first point of contact for customers, ensuring they have a positive...


  • Noida, Uttar Pradesh, India Provana India Private Limited Full time

    Job Description: International Customer Support Executive* *Position:* International Customer Support Executive *Location:* [NOIDA] *Department:* International Customer Service *Reporting to:* Customer Support Manager ## *Job Overview:* ## *Key Responsibilities:* 1. *Customer Support:* - Provide clear, accurate, and timely information to customers...


  • Noida, Uttar Pradesh, India Hirementum Full time

    Minimum 6 months of experience in international BPO - Handle inbound/outbound customer queries related to products and services. - Resolve customer complaints and issues in a timely and professional manner. - Collaborate with internal teams to address complex problems. - Maintain customer satisfaction by ensuring timely follow-ups. - Document interactions...


  • Noida Sector 62, Noida, Uttar Pradesh, India International BPO Company Full time

    Role -Sales Service Representative (International Voice, Repair, Loyal/VIP) Location -Noida, Onsite **Job Description**: - **Graduate with 6 months of experience of International Voice process. Excellent comm skills.** **Any Graduate / UG any 6 month experience, voice process, decent communication skills** **Any Graduate any 6 month experience, voice...


  • Noida, Uttar Pradesh, India Telus International Full time

    Analyze and solve customer queries through calls.- - Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead.- - Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.- - Ensure that all the...


  • Noida, Uttar Pradesh, India Tech Mahindra Full time

    Join Our Team at Tech MahindraWe are seeking highly skilled individuals to join our team as International Customer Service Representatives. As a Voice Process Expert, you will be responsible for providing top-notch customer service to clients worldwide.Key Responsibilities:Provide world-class international customer service through voice supportOffer...


  • Noida, Uttar Pradesh, India Kareer Hubb Full time

    **Customer Service Representative** Salary upto 50k per month Unlimited incentives Day shifts Location : Noida Pay: ₹24,000.00 - ₹50,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Joining bonus - Performance bonus - Shift allowance **Language**: - English (required) - Hindi...


  • Noida, Uttar Pradesh, India TELUS International Full time

    Analyze and solve customer queries through calls.Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead.Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.Ensure that all the Company Policies...


  • Noida, India TELUS International Full time

    **Main Responsibilities**: Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies, and procedures and actively seek solutions through logical reasoning and data interpretation to deliver timely, accurate and professional customer service to all customers. This vital position...


  • Noida, Uttar Pradesh, India Boxlike Solutions Pvt ltd Full time

    Daily Records **Recruitment Plan**Telephone Customer Service Representative Requirements: 1. Must have 3-4 years of customer service experience, including 1-2 years of telephone call experience, and be able to skillfully handle any type of customer complaints in different scenarios 2. Possess excellent thinking ability, be able to proactively think about...


  • Noida, Uttar Pradesh, India RecruitEase Full time

    **JOB DESCRIPTION: CUSTOMER SERVICE REPRESENTATIVE** **Work location**:Ithum Tower, Sector 62, Noida **About Employer**: We are a leading company in financial services, dedicated to providing comprehensive solutions to our customers. We are looking for a motivated and customer-focused customer relations executive to join our team. **Key...


  • Noida, Uttar Pradesh, India recruiting xpert Full time

    **Full job description** - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of...


  • Noida, Uttar Pradesh, India Basebiz Private Limited Full time

    Job Title**:Customer Service Representative** Location**:Noida** Process**:US Banking Inbound Process (100 percent Voice)** Week Off**:02 Rotational Week Offs** Timings**:US Shift Timings** Transport**:No Cabs facility** Notice**:Immediate Joiners Only** Salary**:33400 to 43400 per Month In-hand** Language**:Strong & Fluent...


  • Noida, Uttar Pradesh, India First Connect Worldwide LLC Full time

    **Role Description** This is a full-time on-site role as an International Sales Representative at First Connect Worldwide LLC (INDIA) in Noida. The role involves managing international sales accounts, developing new business opportunities, and coordinating shipments with clients. The International Sales Representative will also be responsible for...


  • Noida, Uttar Pradesh, India First Connect Worldwide LLC Full time

    **Role Description** This is a full-time on-site role as an International Sales Representative at First Connect Worldwide LLC (INDIA) in Noida. The role involves managing international sales accounts, developing new business opportunities, and coordinating shipments with clients. The International Sales Representative will also be responsible for...