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Designer: User Experience Design

4 months ago


Mumbai, India IBM Full time

**Introduction**
IBM Consulting is a vibrant group of Business, Strategy and Technology professionals, designed specifically to be the source of market-leading Industry consulting, Application and Business process management, supported by the industry's most sophisticated outcome based delivery model, all designed to become the Digital Reinvention partner for leading clients across the world.

IBM iX, is a line of consulting services that brings Customer Experience Strategy, Design and technology together to help our clients reimagine their Businesses by Design, shaping human cantered business outcomes using IBM Design Thinking. One of the largest digital agencies globally, IBM iX has over 36 Design Studios across the globe with 15,000+ Associates

**Your Role and Responsibilities**
- As a UX Designer, you work on professional projects and mentor less experienced designers. You’ll directly manage priorities and methods for execution. You understand design goals as they relate to project mission, brand, and IBM. Accountable for exploration and execution at the project level.
- Work independently to deliver innovative user experiences and market outcomes through individual contributions and multidisciplinary collaboration. Impart skills and best practices across the designer's team and studio.
- Initiate design-focused groups and meetups. Begin to accumulate enough experiences to be sought after to provide their perspectives in their craft.
- Gaining experience of giving external presentations.

Your primary responsibilities include:

- Begin to lead the implementation and facilitation of client workshops and participating in client-facing presentations. Actively participate and learn to direct others in working with clients.
- Active participation and contributions to design associations and communities. Participate and co-facilitate studio events and programs. Mentor junior teammates and give skill-based training sessions.
- Demonstrate strong critical thinking, problem framing, problem solving, and craft skills. Facilitate workshops and confidently applies IBM Design Thinking techniques. Understand the software development lifecycle. Independently write user stories and issues, participate in agile practices, and (where applicable) contribute to the software delivery workflow.
- Practice and encourage cross-functional team collaboration. Seek new responsibilities proactively, and show maturity and diplomacy. Learn effective project management techniques in addition to individual design work.

**Required Technical and Professional Expertise**
- Lead UX design for moderately complex projects. Work on entire projects and/or moderate to difficult individual tasks.
- Demonstrate a strong understanding of Design Process, Interaction Design and Graphic Design fundamentals.
- Hands on designer adept in user empathy, research, analytics, collaboration, quick prototyping and storytelling.
- Take a design solution to operationalisation, unblocking oneself where necessary. Take ownership of assigned projects.

**Preferred Technical and Professional Expertise**
- Resilience under pressure and against deadlines.
- Self-starting attitude and an open outlook.
- Awareness of current trends in business, design and technology.
- Strong written and verbal communication skills, as well as presentation skills in order to make outstanding pitches.

**About Business Unit**

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essentia