IT Professional

2 months ago

Gurugram Haryana, India amdocs Full time

**Job ID**:183932
**Required Travel**: Minimal
**Managerial - No**
**Location:**:India
- Gurgaon (Amdocs Site)

**Who are we?**:
**In one sentence**:
Provide support to Amdocs internal users for IT related support

**What will your job look like?**:
Knowledge to support various Desktop and Laptop models available in Amdocs
Image Amdocs Laptops and desktops with the Amdocs image
Knowledge to support windows related issues escalated by Remote Support
Manage ServiceNow incident and request workflows by taking ownership, prioritizing incoming work, and delivering services meeting defined Service Level Agreement (SLA) timelines
Use technical knowledge bases(internal & external) to resolve technical issues & collaborate on issues with relevant teams as required
Support meeting/conference room IT infrastructure
Vendor management - Deal with various desktop/laptop vendor to support existing requirements and plan for future requirements.
Initiate procurement requirements for new PC/Laptop devices to support existing and growth requirements
Need to be on call after office hours and during weekends for any major disruptions in IT Service
Document new procedures as well as maintain documentation on troubleshooting and technology, contribute to the knowledge base as required
Collaborate effectively and closely with end users, IT stakeholders

**Required Skills/Domain Knowledge**
- Must have minimum 2 years of technical support experience
- Excellent communication skills
- Knowledge to remote support tools like Windows Messenger, RDP, Net Meeting, SCCM
- Excellent knowledge of PC & laptop hardware

**All you need is...**:
**Preferred Skills/ Domain Knowledge**
- Windows System Administration. (Windows 7, Windows 10)
- PC/Laptop support
- Hardware knowledge of laptop, Desktop, printer
- Good knowledge of MS suite of products like MS 365 Excel knowledge for reporting.**Behavioral Skills**:

- **Required Behavioral Competencies**
- Ability to work in a team & communicate with team members for either guidance at work or for sharing own expertise
- Good collaboration skills to achieve the stated objectives
- Excellent English communication skills
- Patient with customers
- Have an ownership mentality to resolve issues on own or with the help of others
- Be a self-starter and the work mínimal remote assistance
- Come up with ideas, solutions to implement new services to enhance customer satisfaction

**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

  • Dot Net Full Stack

    1 day ago

    Gurugram, Haryana, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • Jr. Academic Counsellor

    6 days ago

    Gurugram, Haryana, India Meraki IT Solutions Full time

    **Job Role: Counsellor - Sales** **Location: Gurgaon (UniTech Cyber Park)** **Experience: 0 -2 years ( All freshers can apply)** **Qualification**:Bachelor’s degree in any stream** **Age Limit**:20-33** **Working Days**:Monday to Saturday (Sunday fixed off)** **Working Time: Day Shift** **CTC**:2.5 - 4.2 LPA** **SHARE YOUR CVs DIRECTLY TO OUR HR...

  • Academic Counsellor

    6 days ago

    Gurugram, Haryana, India Meraki IT Solutions Full time

    Counsellor - Sales **Experience**:2 - 5 Years** **Education background**: Graduates in Sales / Business / Management Stream **Work Timing**: 9AM - 6PM Monday to Saturday and Sunday (Fixed Holiday) **Location**:Gurgaon** **SHARE YOUR CVs DIRECTLY TO OUR HR VIA WHATSAPP ON**:+91 7411978909** Key responsibilities include: - Assist inquiring students to...

  • SQL Dba L2

    4 weeks ago

    Gurugram, Haryana, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

  • Bench Sales Recruiter-fresher

    4 weeks ago

    Haryana, India Logic Planet IT Service Pvt Ltd Full time

    We are looking for UK/US Staffing Professionals to work in our IT Division. However, we are looking to hire **Freshers** in **Bench sales Recruitment** **Responsibilities**: Good command in verbal and written communication skills. Excellent Negotiation skills. Good in Relationship management with clients/vendors and consultants. Excellent analytical,...

  • SAP MM/WM Consultant

    1 day ago

    Gurugram, India Zone IT Solutions Full time

    About Zone IT SolutionsZone IT Solutions is a leading Australian recruitment agency specializing in ERP and broader IT services. We pride ourselves on providing flexible, efficient, and collaborative solutions for companies seeking top IT talent. Our agnostic and adaptable approach ensures we connect you with the perfect IT professional for your needs. With...

  • Technical Recruiter

    3 weeks ago

    Gurugram, India Quess IT Staffing Full time

    Immediate joiners preferred.On-site workOnly candidates available for immediate or 15-day notice period.Experience range: 2 years to 5 years.Responsibilities: Are you passionate about talent acquisition and thrive in a dynamic work environment? Quess Corp is looking for an IT Recruiter to join our team Here are the key responsibilities: Handle the...

  • Technical Recruiter

    3 weeks ago

    Gurugram, India Quess IT Staffing Full time

    Immediate joiners preferred.On-site workOnly candidates available for immediate or 15-day notice period.Experience range: 2 years to 5 years.Responsibilities: Are you passionate about talent acquisition and thrive in a dynamic work environment? Quess Corp is looking for an IT Recruiter to join our team Here are the key responsibilities: Handle the...

  • WordPress Developer

    5 days ago

    Gurugram, India Junipero IT Solutions Pvt. Ltd Full time

    Junipero IT Solutions Pvt Ltd is one of the top-ranking Digital Marketing Agency in India. We deliver a complete solution of every kind of digital services and having expertise in Web Development, UI/UX website design, Search Engine Optimization (SEO), Pay Per Click (PPC), Social Media Optimization (SMO), Social Media Marketing (SMM), E-mail Marketing, Lead...

  • WordPress Developer

    5 days ago

    gurugram, India Junipero IT Solutions Pvt. Ltd Full time

    Junipero IT Solutions Pvt Ltd is one of the top-ranking Digital Marketing Agency in India. We deliver a complete solution of every kind of digital services and having expertise in Web Development, UI/UX website design, Search Engine Optimization (SEO), Pay Per Click (PPC), Social Media Optimization (SMO), Social Media Marketing (SMM), E-mail Marketing, Lead...

  • SAP Abap

    1 month ago

    Gurugram, India Tekfortune India IT Pvt Ltd. Full time

    Role/Title: SAP ABAP Consultant - Implementation Experience: 6+ Years Location: Gurugram preferred Fulltime/Permanent Opportunity Notice period : Immediate to 30 Days Max Key Skills: SAP ABAP Roles & Responsibilities - Understanding the needs and requirements of the clients by coordinating with their representatives and seeking clarity on every minute...

  • Content Writer

    7 days ago

    Gurgaon District, Haryana, India Junipero It Solutions Pvt Ltd Full time

    **Full Job Description** Looking for a content writer who can write flawless plagiarism-free content across different verticals. - Conduct extensive research and produce quality content optimized to outrank the competition. - Write unique seo-optimized content for blogs, website pages, promotions, announcements on social media, etc. - Write scripts for...

  • BI Report Developer

    5 days ago

    Gurugram, India Experis IT Private Limited Full time

    Information about the Role : Designation : BI Report DeveloperLocation : Gurugram Working Hours/Shifts : 10 am - 7 pm, Hybrid ModePurpose of the Role : Our team is seeking a self-driven experienced BI Report Developer to help set up and scale new analytics sources and methods. The BI Report Developer position develops and implements intelligence needs;...

  • ITSM Consultant

    5 days ago

    Bangalore/Hyderabad/Mumbai/Pune/Noida/Gurgaon/Gurugram, India ANB IT Solutions Pvt Ltd Full time

    Job Description : Skills :- ServiceNow Fundamentals & ITSM- Establishes the project's timelines and manages the project- Attends project governance meetings and scrum meetings- Facilitates activities through training, testing, go-live, and post go-live supportGood to have :- Implement ServiceNow platform capabilities specifically the CMDB, ITSM modules...