SQL Dba L2

2 weeks ago

Gurugram Haryana, India Quess IT Staffing Full time

**About Us**

“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified - a testament to our excellent culture, people, and processes.”

**About Company**

**Roles and Responsibility**

Job Title: SQL DBA L2

Experience: 3-5 Years

Notice period: Immediate to 15 days

Location: Gurgaon

JD:
Roles and Responsibility
- Technical Support Engineer (L1) B.E. / B. Tech/BCA (On-Site), Relevant Certification (Preference). 2-3 Years relevant experience, ITIL Trained, OEM Certified on Minimum One Technology, Exposure to Server administration.
- Perform 24 X 7 monitoring of all the servers in the Customer data center such as availability of the server hardware pre-failure and post-failures, Disk space utilization, Memory utilization, Processor utilization, Network utilization related to the server, Server Hardware Health Checks, Health check of Production Environment, monitor log files and critical services, Validate alerts for False-Positives, Log tickets in the service desk system for valid alerts.
- Maintained everyday server checklist and all errors related to services to be checked & take appropriate actions.
- Installation of new Windows Server.
- Able to operate on Windows Server 2012/2016/2019, Active Directory.
- Able to operate on Windows DHCP Server.
- Vendor Coordination services for Hardware break-fix for all servers as per the severity levels defined for equipment.
- Practical Windows-based systems administration skills.
- Manage system changes through the change request process & provide status reports to the relevant parties. Provide supporting documentation, reports, and other information to management (e.g., system utilization reports).
- Respond promptly to incidents, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Expected to work during off-peak hours on system activities (e.g., patching, upgrade).
- Perform activities such as adding, modifying, or deleting end users/groups, associating access, and capability characteristics of resources with defined groups, following agreed password standards and procedures, and verifying user performance issues reported by Customers or detected via the event monitoring process.
- Follow established ITIL processes for managing incidents, tasks, service requests, and requests for changes.

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