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Customer Service Agent

5 months ago

Hosur, India Hoopoe Infoedge Pvt Ltd Full time

We have opening for **Customer Service Agent**

**Malayalam voice process**

**Process: Inbound/Outbound**

**Qualification: Grads & Under grads. +2 (PASS)**

**Experience: Fresher / Experience both**

**Language: basic English + Malayalam**

**Salary: 11k to 13k +Incentives**

**Shift: Day rotational for ladies & 24/7 for gents**

**Working day's: 6 days working 1 Rotational week off.**

**Work location**:
**Interview venue: Basthi, Hosur, Krishnagiri, Tamil Nadu**

**Responsibilities**:

- Contacting current and potential clients to inform them regarding the product and service.
- Answering all queries and questions regarding the company and product.
- Keeping the customer database maintained and updated.
- Taking and processing orders accurately.
- Preserve the company’s reputation by handling grievances.
- Facilitating companies’ sales by going the extra mile and meeting a sales quota.
- Keeping a record of all the sales calls and notes of useful information.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹11,000.00 - ₹13,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Malayalam (required)

Ability to Commute:

- Hosur, Tamil Nadu (required)

Ability to Relocate:

- Hosur, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
7200585283