Customer Care Executive
6 months ago
Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
- Meet call handling quotas and individual and team sales targets
- Gather and analyse client data to identify possible products or services to recommend to management
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies
- Excellent presentation and communication abilities
- Product knowledge
Pay: From ₹9,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Shift allowance
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Hosur, Tamil Nadu (required)
Ability to Relocate:
- Hosur, Tamil Nadu: Relocate before starting work (required)
**Speak with the employer**
+91 7825081650
-
Admin and Customer Care Executive
6 months ago
Hosur, India mysecure Full timeNeeds to fullfill Customer service which is allotted by Manager From time to time Pay: From ₹10,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay Work Location: In person
-
Executive - Customer Service
6 months ago
Hosur, India Ragosri Digital support,Webwave HR Full time**Executive Customer Service-Male-Hosur** **We Are Hiring An Executive Male For Insurance Office** **Qualification:Any Degree And Must Known Computer Knowledge** **Salary:20k.** **Location:Hosur** **Contact:9843228384** Pay: ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: -...
-
Customer Support Executive Voice Process
6 months ago
Hosur, India Genxlead Retail Pvt Ltd(Shyaway) Full time**Roles and responsibilities** - Handle customer complaints and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts. - Manage large inbound calls. - Provide accurate, valid,...
-
Customer Care Executive
6 months ago
Kudlu Gate Hosur Road, India VictaMan Services Private Limited Full time**Communication skills**: - a customer service officer's main skill lies in their ability communicate well with customers from different backgrounds. They can quickly change their approach to the interaction based on the customer's experiences and situations - **Customer service**: - the most successful customer service officers already have experience in...
-
Customer Care Executive
6 months ago
Kudlu Gate Hosur Road, India VictaMan Services Private Limited Full time**Communication skills**: - a customer service officer's main skill lies in their ability communicate well with customers from different backgrounds. They can quickly change their approach to the interaction based on the customer's experiences and situations - **Customer service**: - the most successful customer service officers already have experience in...
-
Customer Care Executive
6 months ago
Kudlu Gate Hosur Road, India VictaMan Services Private Limited Full time**Communication skills**: - a customer service officer's main skill lies in their ability communicate well with customers from different backgrounds. They can quickly change their approach to the interaction based on the customer's experiences and situations - **Customer service**: - the most successful customer service officers already have experience in...
-
Customer Care Executive
6 months ago
Kudlu Gate Hosur Road, India VictaMan Services Private Limited Full time**Communication skills**: - a customer service officer's main skill lies in their ability communicate well with customers from different backgrounds. They can quickly change their approach to the interaction based on the customer's experiences and situations - **Customer service**: - the most successful customer service officers already have experience in...
-
Customer Support Executive Voice Process
6 months ago
Hosur, India Genxlead Retail Pvt Ltd(Shyaway) Full time**Roles and responsibilities** - Handle customer complaints and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts. - Manage large inbound calls. - Provide accurate, valid,...
-
Customer Support Executive Voice Process
6 months ago
Hosur, India Genxlead Retail Pvt Ltd(Shyaway) Full time**Roles and responsibilities** - Handle customer complaints and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts. - Manage large inbound calls. - Provide accurate, valid,...
-
Customer Relationship Executive
1 month ago
Hosur, India Workontrix Full timeLeading retail showroom looking for a **Customer Relationship Executive** in **Hosur** location! **Industry**:Home Decors & Furnishings/Ceramics & Sanitaryware **Qualification**: Any relevant degree **Experience**: 2+ years of **Customer Relationship Management **experience in retail or related industry. **Salary**: Up to **INR 15000 - INR 20000/Month **+...
-
Customer Complaints
6 months ago
Hosur, India TVS Motor Full time**Group Company**: TVS Motor Company **Designation**: Cell Head - Service (2W) (Cell Head - Customer Complaints (2W)_Serv), Planning Executive - Customer Complaints (2W) (Plng Exe - Customer Complaints (2W)_Serv), Planning Executive - Customer Complaints (2W) (Planning Executive - Customer Complaints (2W)) **Office Location**: **Position description**: To...
-
Showroom Sales Executive
3 months ago
Hosur, India Emerald Jewel Industry India Limited Full timeRoles & Responsibilities: 1) To sell Gold, Diamond, Platinum, and silver items available in Store to Customer. 2) Responsible for the Sales Counter. 3) Responsible to check stocks / items received from Storeroom and tally it with the previous day's closing stock. 4) Display all items in the counter correctly as per the approved format. Make sure that all...
-
Customer Support Executive
6 days ago
Hosur, India Salzer Electronics Limited Full timeThorough product/service knowledge is vital for handling queries confidently. - Build rapport quickly through warm, personalized communication **(Must know English, Kannada, Hindi also knowing Telugu will value added).**: - Actively listen and probe customers to diagnose issues accurately. - Use positive tone and phrasing even when delivering bad news or...
-
Sales Executive
6 months ago
Hosur, India Skyronet Technology Full timeGreet and direct customers - Provide accurate information (e.g. product features, pricing and after-sales services) - Answer customers’ questions and generate leads. - Provide customer feedback to the Reporting Manager - Carry out promotions of the Company services using suitable media (banners, newspaper inserts, etc) - Thorough knowledge of the local...
-
Sales & Marketing Executive (Hosur)
6 months ago
Hosur, India Sakthi Finance Limited Full timePrincipal Representative of the company to the customer at CSP - Drive Business as per the target committed - Identify new customer by Increasing Lead Generation & generate healthy Pipeline - Prepare the CARE Plan monthly by aligning the target and maintain a healthy Pipeline - Responsible for customer acquisition and retention - Ensure Customer selection as...
-
Customer Service Care
6 months ago
Kudlu Gate Hosur Road, India VictaMan Full timeBuilding and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Expanding the customer base by upselling and cross-selling. **Salary**: ₹14,500.00...
-
Customer Care Associate
6 months ago
Kudlu Gate Hosur Road, India VictaMan Full timeProvide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...
-
Customer Care Associate
6 months ago
Kudlu Gate Hosur Road, India VictaMan Services Private Limited Full timeProvide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone **Salary**: ₹18,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (required) **Language**: - English (required) - Hindi...
-
Customer Care Associate
6 months ago
Kudlu Gate Hosur Road, India VictaMan Services Private Limited Full timeProvide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone **Salary**: ₹18,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (required) **Language**: - English (required) - Hindi...
-
Customer Support Executive
6 months ago
Hosur, India Imarque Solutions Pvt. Ltd Full time**Job Types**: Full-time, Permanent **Salary**: ₹10,000.00 - ₹12,000.00 per month **Benefits**: - Food provided - Provident Fund Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Kannada (required) - Telugu (required) Ability to...