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Spanish Customer Service Representative
3 days ago
**Customer Service Representative (Spanish Speaking, Night Shift)**
**Company**: Nanex Solutions
**Location**: Thane West
Nanex Solutions, a leading full-service solutions provider specializing in customer acquisition and retention across diverse industries, is seeking dynamic individuals fluent in Spanish for our Customer Service Representative role. This position involves providing exceptional customer support during night shifts.
**Key Responsibilities**:
- Assist customers with product information, order processing, and issue resolution.
- Maintain a high level of professionalism and empathy in all customer interactions.
- Ensure accurate and timely documentation of customer interactions and transactions.
- Collaborate effectively with team members to achieve individual and team goals.
**Requirements**:
- **Fluency in Spanish (spoken and written) is mandatory.**:
- Excellent communication skills in English.
- Proven customer service experience or aptitude.
- Ability to work night shifts as per the company's operational requirements.
- Strong problem-solving skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹29,273.71 per month
**Benefits**:
- Food provided
Schedule:
- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
- US shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
**Language**:
- Spanish (required)
Work Location: In person
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