Cco (Customer Care Officer)

6 months ago


Kochi Kerala, India FlyGamo Travel Solutions India Pvt Ltd Full time

A customer care officer, also known as a customer service officer, acts as a client support person for a business. Their responsibilities include:

- Finding solutions to customer issues
- Updating customer accounts and services
- Resolving complaints
- Maintaining customer satisfaction
- Opening new customer accounts
- Directing customers to online resources
- Creating and maintaining reports about customer interactions
- Attending staff meetings and participating in team-building activities
- Developing a rapport with customers
- Encouraging customers to complete surveys
- Making recommendations to management to improve customer experiences.

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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