Sales Executive Jewellery

2 weeks ago

Chennai, India Glora Diamonds Full time

A showroom sales executive in the jewellery industry is responsible for assisting customers in a retail environment, helping them find and purchase the right pieces of jewellery. This role requires a combination of excellent customer service skills, a deep understanding of jewellery products, and the ability to close sales effectively. Here's an overview of the responsibilities, skills, and qualities typically associated with this position:
**Responsibilities**:
**Customer Assistance**: Greet customers warmly, understand their needs, and provide personalized assistance to help them find the right jewellery pieces based on their preferences, budget, and occasion.

**Product Knowledge**: Have a comprehensive knowledge of the jewellery products available in the showroom, including different types of metals, gemstones, designs, and craftsmanship techniques. This knowledge is essential for guiding customers and answering their questions.

**Product Presentation**: Display jewellery products attractively and organize the showroom to create an appealing and comfortable shopping environment for customers.

**Sales**: Use effective sales techniques to promote products, highlight features, and address customer concerns. Work towards meeting or exceeding sales targets set by the management.

**Customer Education**: Educate customers about the quality, value, and uniqueness of various jewellery items, helping them make informed decisions.

**Inventory Management**: Keep track of inventory levels, restock items when necessary, and maintain accurate records of sales transactions.

**Client Relationships**: Build strong and lasting relationships with customers by providing exceptional service, remembering their preferences, and keeping in touch through follow-up communication.

**Cross-selling and Upselling**: Suggest complementary products, upgrades, or higher-value items that match the customer's taste and preferences, potentially increasing the overall sale value.

**Payment Processing**: Handle payment transactions, including cash, credit/debit cards, and other forms of payment, accurately and securely.

**After-Sales Service**: Assist customers with post-purchase services such as resizing, repairs, cleaning, and maintenance of jewellery items.

**Skills and Qualities**:
**Product Knowledge**: A strong understanding of jewellery types, materials, gemstones, and designs is crucial.

**Communication**: Excellent verbal communication skills to engage customers, listen to their needs, and convey information effectively.

**Sales Skills**: Ability to build rapport, persuade, negotiate, and close sales successfully.

**Customer Service**: A customer-centric attitude, patience, and the ability to provide exceptional service.

**Attention to Detail**: Accuracy in handling transactions, managing inventory, and ensuring product information is conveyed accurately.

**Appearance**: Professional appearance and demeanor that align with the luxury and elegance associated with the jewellery industry.

**Adaptability**: Flexibility to work in a dynamic and fast-paced retail environment.

**Time Management**: Efficiently manage time to handle multiple customer interactions and administrative tasks.

**Confidence**: Self-assuredness to approach and engage customers, even in high-pressure situations.

**Ethical Conduct**: Maintain honesty and integrity when dealing with customers and their purchases.

To excel in this role, a showroom sales executive should be passionate about jewellery, dedicated to delivering exceptional customer experiences, and motivated to contribute to the success of the showroom's sales targets.

contact 9445079085

**Job Types**: Full-time, Permanent

**Salary**: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Business development: 1 year (preferred)
- Lead generation: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9445079085

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