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Sfdc Admin
2 weeks ago
Job Title: Salesforce Administrator with Proficiency in Informatica ETL
We are seeking an experienced and detail-oriented Salesforce Administrator with a strong background in
education institution and be responsible for the overall administration, configuration, and maintenance
integrations using Informatica ETL.
1. Salesforce Administration:
organization's business requirements.
- Manage user roles, profiles, security settings, workflows, and approval processes.
- Customize and maintain Salesforce objects, fields, layouts, and record types.
- Train and collaborate with end users to assure they have the appropriate tools and skills to
perform operational tasks.
2. Data Integration using Informatica ETL:
- Work with key stakeholders and technology staff throughout the University, but particularly
in IT Enterprise Systems and Institutional Research, on implementing integration between
the University’s enterprise systems and external data sources. Maintain integration routines
and troubleshoot issues.
- Design, develop, and implement robust data integration solutions using Informatica
PowerCenter or other relevant ETL tools.
- Create and manage ETL processes to extract, transform, and load data between Salesforce
and other systems such as Student Information Systems using SQL Server data connectors or
APIs.
- Ensure data quality and integrity by implementing data cleansing and validation procedures.
3. Reporting and Analytics:
- Develop and maintain advanced reports and dashboards in Salesforce to provide actionable
insights to stakeholders.
- Utilize tools such as Salesforce Einstein Analytics, Tableau, or other BI platforms for creating
dynamic visualizations.
- Collaborate with business users to understand reporting requirements and translate them
into effective solutions.
4. System Maintenance and Support:
- Perform regular system maintenance tasks such as TargetX updates, including monitoring
performance, troubleshooting issues, and optimizing system configurations.
- Collaborate with cross-functional teams to understand business processes and provide
ongoing support for Salesforce-related needs.
- Process Management and Design - Work with key stakeholders and technology staff on
implementing new technologies and processes for systems that improve Division operations
and contribute to student success.
5. Documentation:
- Maintain comprehensive documentation of Salesforce configurations, customizations, and
integrations.
- Create and update documentation for data integration processes and ETL workflows.
6. Training and User Support:
- Provide training to end-users on Salesforce functionality, best practices, and new features.
- Offer support and troubleshooting assistance to users, addressing issues related to
Salesforce and data integrations.
Qualifications:
- Proven experience as a Salesforce Administrator, with a focus on data integrations.
- Proficiency in designing and implementing data integration solutions using Informatica
PowerCenter or similar ETL tools.
- In-depth knowledge of Salesforce architecture, data model, and security best practices.
- Strong analytical and problem-solving skills, with the ability to understand complex business
processes.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively
with cross-functional teams.
- Salesforce Administrator and/or Informatica certification is a plus.
**Skills**:
- Demonstrated knowledge in relational database concepts
- Ability to develop and analyze complex structured query language (SQL) programming
- Experience working with enterprise information systems in a multi-departmental setting
- Knowledge of the systems development life cycle, structured analysis and design techniques,
user requirement definition, interviewing and data collection techniques
- Excellent communications skills working with people with varying levels of fluency with
information technology and data analytics in order to achieve the desired outcomes
**Education**:
Bachelor’s degree is required and a master’s degree in an area related to the position requirements is
preferred.
Minimum 5 years IT experience required with at least 2 years in higher education, particularly using
student information systems and data analytics.
**Primary Location**: India-Maharashtra-Pune
**Job Posting**: May 17, 2024
**Experience Required (In Years)**:Minimum**-** 5 **Maximum**-** 8
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