Senior Salesforce Admin- Pune
2 weeks ago
Responsibilities
:
· Perform administration Salesforce instance and security settings.
· Key areas of support include user management: user setup/deactivations, roles, profiles, permissions, public group creation, etc
· Identify and diagnose end-user problems in a timely fashion.
· Support tickets may relate to changes in both test and production environments including: Salesforce configuration changes, Salesforce Process Builder Workflows or Flow, page layout changes, reports, dashboards, workflows, etc.
· Liaise with end users and stakeholders to identify and gather requirements.
· Provide end-user training for new features or enhancements as needed.
· Engage in discussions with business stakeholders to identify and prioritize requests
· Familiarity with Lightning App Builder and Lightning Component features
· Follow the best practices for software development, data integrity/security, technical documentation, and release management.
· Assist with org’s data maintenance including diagnosing data integrity issues and completing bulk imports of data. Leverage Workbench and Salesforce Inspector as needed.
· Mange release management process for the team including collaboration with other IT teams
· Assess impact of SFDC Quarterly release updates and present key findings to team
· Execute unit/regression testing to verify the stability and functionality of the application
· Maintain documentation and records of application changes and RCA
· Perform impact analysis on SF apps for Salesforce Quarterly Release updates
· Design, build, test, and deploy custom Salesforce applications.
· Write efficient, maintainable, and scalable Apex code.
· Create custom Lightning components and integrate them with other platforms.
· Maintain and troubleshoot existing applications and integrations.
· Understanding the business processes, pain points, business needs and customer experience to deliver Salesforce based technical solutions that leverage the most out of the Salesforce platform
· Author solution design document and provide input to solution architecture
· Develop Apex, Visualforce, Lightning based enhancements (including LWC and Aura)
· Achieve appropriate technical certifications on offer from Salesforce and apply their capabilities appropriately to business problems
· Being a senior in the team should be open to coaching opportunities with the peers by contributing to the Architect Academy and otherwise
· Ability to manage the team of Junior/Mid-Level Developers for the technical tasks assigned to them on projects
· Collaborate with the development team to ensure the best possible solutions.
Experience required:
· Bachelor’s degree in Computer Science or Software Engineering or equivalent experience.
· 8 plus years of relevant experience
· Prior Admin experience, CPQ experience is a must
· Experience supporting Sales Cloud, Service Cloud, Commerce Cloud, Field Service Lightning, Community Cloud and/ CPQ
· Efficient in using Lightning Process Builder, Flow Builder, Chatter and Quick Action
· Hands on experience using Salesforce APIs and 3rd-party integration using integration techniques -REST, SOAP APIs, Auth and Single Sign-On
· Experience supporting B2B Commerce, payment gateways and product offerings
· Enterprise application integration tool experience like Dell Boomi, etc
· Certifications: Salesforce platform (Admin 201 or 301 certifications preferred)
·
Other Skills:
· Strong problem-solving skills
· Fluency in spoken and written English
· Ability to complete assignments in a timely and efficient manner.
· Ability to work independently to prioritize and manage multiple tasks
· Self-starter, ability to work with minimum supervision
· Track record of being proactive in solving issues
· Team Player – This role is part of a much larger global team
· Demonstrate reliability and integrity
· Take pride in work deliverables; attention to detail is a must
Desired Profile / Criteria / Skills :
Must Have-
Salesforce experience is mandatory.
Need these 3 Mandatory modules/frameworks:
- SAAS Background Mid level developer and admin role - Min 8 years - Development side exp as well as admin.
- CPQ
- Application Security
Team Handling Exp.
Certification is mandatory (Client is Critical Start)
Good Communication
Write efficient, maintainable, and scalable Apex code
Ability to manage the team of Junior/Mid-Level Developers for the technical tasks assigned to them on projects
NP - Immediate to 15 Days
Key Skills :
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