Chat Support Executive
5 months ago
Digital Marketing Specialist responsibilities include:
- Identifying customer needs and helping customers use specific features
- Analyzing and reporting product malfunctions
Job brief
We are looking for a Digital Marketing Specialist to assist our customers.
Digital Marketing Specialist responsibilities include resolving customer queries, recommending solutions and guiding end users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
**Responsibilities**:
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions
- Update our internal databases
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Assist in training junior Customer Support Representatives
Requirements and skills
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with our industry is a plus
- Experience using help desk software and remote support tools
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
- Graduation or relevant diploma
**Job Types**: Full-time, Permanent
**Salary**: From ₹35,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Experience**:
- chat and review: 1 year (preferred)
**Language**:
- excellent communication skills in English (required)
Work Location: In person
Application Deadline: 25/03/2022
-
Chat Support Executive
5 months ago
Science City, Ahmedabad, Gujarat, India JB Enterprises Full timeRespond to customersChat support agents may answer questions about products or services, address customer concerns, and help them navigate products or services - Identify customer issuesChat support agents may help isolate and resolve problems - Provide solutionsChat support agents may provide additional information, suggest products, or escalate complex...
-
Chat Support Executive
2 months ago
Ahmedabad, Gujarat, India HR executive consultant Full timeResolve issues raised by clients using chat process. Help organisation in sales using chat process. Must be fluent in English. **Job Types**: Full-time, Fresher Pay: ₹18,000.00 - ₹32,000.00 per month Schedule: - Day shift - Monday to Friday - Morning shift - Night shift - Rotational shift **Experience**: - total work: 1 year (preferred) Work...
-
Chat Support Specialist
3 days ago
Ahmedabad, Gujarat, India Hr Executive consultants Full timeHiring for Non-Voice ProcessAt Hr Executive consultants, we are seeking a skilled Chat Support Representative to join our team. As a key member of our customer support team, you will be responsible for providing excellent customer service through online chat and email support.Key Responsibilities:Providing timely and accurate responses to customer inquiries...
-
Chat Support Executive
4 months ago
Science City, Ahmedabad, Gujarat, India JB Enterprises Full timeChat support agents help customers through instant messaging on a business's website or mobile app. They may: - Provide technical support - Resolve customer service inquiries - Offer additional forms of real-time problem-solving - Provide answers - Provide additional information - Suggest products - Escalate/engaging others in the organization to provide a...
-
Chat Support Executive
5 months ago
Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time**We have a urgent opening for Chat Support Executive** **Post**: Chat Support Executive **Location**: Ahmedabad **Salary**:up to 35k Per Month **Experience**: minimum 1 years **Notice period**: immediate joiner first preferred **Timing**: Night shift **# Fluent English communication must be required** **Salary**: ₹15,000.00 - ₹35,000.00 per...
-
Chat Support Executive
5 months ago
Ahmedabad, Gujarat, India Destek business pvt ltd Full timeWe have an urgent opening for Chat Support Executive Post : Chat Support Executive Location: Ahmedabad **Salary**: Up to 30k per month Experience: - 1 to 10 Years Notice Period : Immediate Joiner First Preferred Note: Must be have English Communication Pay: ₹15,000.00 - ₹30,000.00 per month **Experience**: - Customer care: 1 year...
-
Chat Support Executive
5 months ago
Ahmedabad, Gujarat, India Rare champ Solution Pvt ltd Full time**We have an urgent opening for Chat Support Executive** **Post** : Chat Support Executive **Location**: Ahmedabad **Salary**: Up to 30k per month **Experience**: - 1 to 10 Years **Notice Period** : Immediate Joiner First Preferred **Shift**: Night Shift(US Shift) **Note**: Must be have English Communication **Responsibilities**: - Customer Support...
-
Chat Support Executive
5 months ago
Ahmedabad, Gujarat, India TriEdge Solutions Full timeJob Position: - Chat Support Executive Location - **Ahmedabad** Job Role: Job Description : ?Handles customer requests/issues/questions in a professional manner on chat, with sensitivity to diverse audiences, and strives to deliver a first time resolution service;manage demonstrating tact and diplomacy. Graduates to apply. **Job Types**: Full-time,...
-
Chat Support Executive
5 months ago
Ahmedabad, Gujarat, India Astute Management Solutions & Services Pvt Ltd Full timeExplain the Company’s products, current promotions, and processes to clients - Provide post-sale support - Build rapport with customers through friendly, engaging communication - Respond swiftly and courteously to customer complaints or inquiries - Address inbound inquiries - Collaborate with assigned loans officer and ensure alignment - Manage and resolve...
-
Chat Support Executive
5 months ago
Ahmedabad, Gujarat, India Astute Management Solutions & Services Pvt Ltd Full timeExplain the Company’s products, current promotions, and processes to clients - Provide post-sale support - Build rapport with customers through friendly, engaging communication - Respond swiftly and courteously to customer complaints or inquiries - Address inbound inquiries - Collaborate with assigned loans officer and ensure alignment - Manage and resolve...
-
Chat Support Executive
5 months ago
Ahmedabad, Gujarat, India Intelivita Full timeJob Summary: Key Responsibilities: Engage with customers through chat to address inquiries and resolve issues promptly. Maintain a typing speed of at least 40 words per minute. Demonstrate a high level of proficiency in English, with strong written and verbal communication skills. Utilize problem-solving skills to handle customer complaints or concerns...
-
Chat Support Executive
5 months ago
Sola, Ahmedabad, Gujarat, India JB Enterprises Full timeChat support agents need to have the skills to answer customer questions promptly and accurately. Some responsibilities of chat support agents include: - Written communication skills: Chat support agents need to be able to communicate clearly and concisely in a fast-paced, written medium - Multitasking: Chat support agents need to be able to handle more...
-
Chat Support Executive
1 month ago
Ahmedabad, Gujarat, India Future globe Full timeWe are hiring Chat Support executives for Uk US process at Sg highway Ahmedabad. must have excellent command over english. Should be ready to work in Rotational (24/7)shifts. 2 days rotational offs. Freshers with excellent english can apply. Salary 26k - 36k Work from office only Call/whatsApp - 9033075665. Pay: ₹22,000.00 - ₹38,000.00 per...
-
Chat Support Executive
5 months ago
Ahmedabad, Gujarat, India future Globe consultancy Full timewe are hiring chat support executives for UK, US, AUS,NZ, process at SG highway Ahmedabad. Must have erxcellent command over english, Should be ready to work in rotational (24/7) shifts. 2 days off,freshers with excellent command in english can apply. salary 26k to 36k.work from office only. call/whatsapp - 90333 67697 **Salary**: ₹20,000.00 -...
-
Chat Support Executive
5 months ago
Ahmedabad, Gujarat, India Future globe Full timeWe are hiring Chat Support executives for Uk US process at Sg highway Ahmedabad. must have excellent command over english. Should be ready to work in Rotational (24/7)shifts. 2 days rotational offs. Freshers with excellent english can apply. Salary 26k - 36k Work from office only Call/whatsApp - 9033075665. Pay: ₹26,000.00 - ₹35,000.00 per...
-
Chat Support Executive
2 weeks ago
Navrangpura, Ahmedabad, Gujarat, India Rishika Health Full timeHiring chat support executive urgently. This position involves Non-Voice process in which one has to provide knowledgeable - Assist customers with after-sales service issues. - Provide knowledgeable answers to questions about product, pricing and availability. - Follow-up on orders and liaise with customers, retail, repair services, buyers, etc. - Follow-up...
-
Chat Support Executive
5 months ago
Ahmedabad, Gujarat, India Talent Acquaintance Full timeRole : Chat Support Executive - Freshers/Experience can apply - Great written communication skills in English including grammar and spelling - 10 + 3 years Diploma/HSC/Any Graduate can Apply - Computer savvy - Flexibility to work in a 24/7 environment BENEFITS: 5 Days Working PF, Insurance, Gratuity Benefit Cab Facility available for Night Shift Night...
-
Chat Support Executive
5 months ago
Ahmedabad, Gujarat, India Future globe Full timeWe are hiring Chat Support executives for Uk US process at Sg highway Ahmedabad. must have excellent command over english. Should be ready to work in Rotational (24/7)shifts. 2 days rotational offs. Freshers with excellent english can apply. Salary 26k - 36k Work from office only Call/whatsApp - 9033075665 **Salary**: ₹26,000.00 - ₹35,000.00 per...
-
Chat Support Executive
5 months ago
Ahmedabad, Gujarat, India Talent Acquaintance Full timeProfile : Chat support executive **Requirements**: - Freshers/Experience can apply - Great written communication skills in English including grammar and spelling - 10 + 3 years Diploma/HSC/Any Graduate can Apply - Computer savvy - Flexibility to work in a 24/7 environment BENEFITS: - 5 Days Working *PF Insurance, Gratuity Benefit *Cab Facility...
-
Chat Support Executive
5 months ago
Ahmedabad, Gujarat, India TotalFix.in Full timeURGENT HIRING Hiring for the position of Chat Support Executive **Location**: - Qualifications: - Graduate / Post Graduate Fresher and Expereinced both can apply. 5 days working. Rotational shift Essential Skills: - 1.Excellent Communication 2. Computer Skills ( 40 WPM) Pay: ₹25,000.00 - ₹35,000.00 per month **Benefits**: - Food provided -...