Patient Care Coordinator

5 days ago


Kolkata West Bengal, India Massive Infinity Full time

**URGENT HIRING FOR- Patient Care Coordinator (PCC) **

**Fixed Night shift | Monday-Friday | Sat-Sun fixed off | USA Shift | USA Healthcare | Voice Process | Work from Home | Experienced Only**

**Salary**: 10K - 20K (negotiable based on excellance)

**Qualifications**:

- High School Diploma or equivalent required
- Medical Assistant experience or equivalent documentation training
- 1 - 5 years of directly related experience Required
- Experience in USA healthcare industry mandatory, preferably Voice communication with patients

**Responsibilities**:

- A few responsibilities the PCC will be assisting with are rooming patients, scheduling follow-up appointments, managing providers schedules and ensuring timely communication between the patient and the provider by responding to patient messages
- The Patient Care Coordinator functions as a member of the patient care team
- The position support the delivery of care and to promote efficient use of the physician's time as well as performs all clerical duties required to complete patient Check-in/Check-out
- The Patient Care Coordinator is responsible for assisting patients obtain services in a timely manner and assuring efficient utilization of the physician's appointment schedule and in the coordination of patient care
- This position administers and coordinates referrals and service authorization process, rooming duties and performs other clinic front desk activities
- Prepares the necessary information (i.e. Medical Documentation - for patient enrollment), equipment and supplies for exam
- Assists physicians with procedure set-ups, patient procedures and examinations
- Administers and Processes requests for prescription refills according to established practice
- Assists the physician with maintaining preventive health measures for a panel of patients
- Promptly and accurately reports and refers patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel
- Schedules and edits and maintains patient physician appointments for new and returning patients, using the scheduling system
- Schedule radiology appointments
- Effectively responds to inquiries from patients, their relatives and/or referring physicians on services and provides accurate information in a timely fashion with empathy
- Provides information, referrals and customer service
- Acts as a patient advocate, coordinator and liaison for us in dealing with the community
- Acts as non-clinical liaison/concierge/navigator for the referred patients in any way the patient needs before, during or after an encounter with the provider
- Informs patient’s authorization and help team collect payment for new and returning patients, using the scheduling system
- **Collects patient demographic and insurance data and enters into systems as well as assigns medical record numbers**

**- Assures appropriate verifications and authorizations are complete before patient sees provider-Assists with all messaging from the patient to the physician in a timely manner**
- Coordinates with provider's Special Patient Services
- You will do this by executing against our three experience pillars, from the patient and family’s perspective:

- Know Me: Anticipate my needs and status to deliver effective care_
- Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health_
- Coordinate for Me: Own the complexity of my care through coordination_

**Experience Qualifications**
**- 1 - 5 years of directly related experience Required**

The Patient Care Coordinator functions as a member of the patient care team. The position performs tasks and procedures to support the delivery of care and to promote efficient use of the physician's time as well as performs all clerical duties required to complete patient Check-in/Check-out. The Patient Care Coordinator is responsible for assisting patients obtain services in a timely manner and assuring efficient utilization of the physician's appointment schedule and in the coordination of patient care.
This position administers and coordinates referrals and service authorization process, rooming duties and performs other clinic front desk activities.

**or whatsapp to +91 8777677355**

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Work from home

Schedule:

- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

**Experience**:

- total work: 1 year (required)
- Medical documentation: 1 year (required)
- Communication skills: 1 year (required)
- Medical records: 1 year (preferred)
- Insurance verification: 1 year (preferred)
- Project coordination: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: Remote


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