Tele Caller-malayalam
2 months ago
Customer Support Executive Responsibilities : WORK FROM OFFICE-MALAYALAM
RELOCATE TO CBE & Immediate Joiner
Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Understand customer requirements so as to provide appropriate clarifications and solutions.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Customer Support Executive Requirements:
- A bachelor’s degree or Diploma.
- 0 -1 year experience in Customer Support, Customer care.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Computer skills.
- Language known : English
Attractive incentives based on the performance
**Salary**: ₹13,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- ramanuja nagae, Coimbatore - 641015, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Language**:
- Malayalam (required)
**Speak with the employer**
+91-XXXXXXXXXX
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