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Customer Support Associate

2 months ago

Vadodara Gujarat, India Acclaimed Talent Management Full time

Accountability Supporting Actions

Inter-department coordination - Coordinating and communicating with POC’s of different department

ensuring seamless deliverables.
- Attending regular quality meets and showcasing improvement.

External stakeholder communication - Handling communication with our client or other stakeholders.
- Involves communication with people having legal background.

Meeting Deadlines - Ensuring that all deliverables meet the deadline.

Maintaining Quality - Ensuring that all deliverables meet our quality standard.

Managing their Inventory - Maintaining accounts where there is unacceptable delay or escalations.
- Analyzing existing inventory to avoid any escalation, determine

problem areas, proposing solution, etc.
- Maintaining trackers, MIS and flashing reports.

**Salary**: ₹25,000.00 - ₹50,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Flexible shift
- Monday to Friday
- Rotational shift

Supplemental pay types:

- Overtime pay
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Vadodara, Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service (preferred)
- total work (preferred)

**Language**:

- English (preferred)
- Health insurance

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