Telesales Representative
3 months ago
Key Responsibilities:
- Customer Engagement: Establish and maintain strong customer relationships by understanding their needs, addressing inquiries, and offering solutions to drive sales.
- Product Knowledge: Stay up-to-date with product knowledge and industry trends to effectively communicate and explain features and benefits to customers.
- Sales Targets: Meet and exceed sales targets and goals while maintaining a high level of customer satisfaction.
- Problem Solving: Effectively address customer concerns, provide solutions, and escalate issues when necessary to ensure customer satisfaction.
- Data Entry: Accurately record customer information, sales interactions, and transactions in the CRM system.
- Rotational Shifts: Be flexible to work in a rotational shift pattern to accommodate customer needs.
- Week Off: Adapt to a rotational weekly off schedule to ensure adequate coverage.
Qualifications:
- 12th or Graduation from a recognized institution.
- Proficiency in English, Hindi, and Tamil or Telugu.
- Excellent verbal and written communication skills.
- Strong interpersonal and negotiation skills.
- Goal-oriented and self-motivated.
- Ability to work in a fast-paced, target-driven environment.
- Previous customer service or sales experience is a plus.
Pay: ₹28,000.00 - ₹30,000.00 per month
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
- Tamil (required)
- Telugu (required)
Work Location: In person
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