Telecaller for Medical Line

6 months ago

Gurugram Haryana, India IAS MEDICARE HOSPITAL Full time

Job Summary

IAS Medicare is a unit of Indian Assistancy Services which is in the business of medical tourism and hospital. We approach you to join hands with us and together we shall from a mutually beneficial lasting business relationship.

We have tie-ups with all leading Tertiary care Hospitals for our International and domestic patients in India, out of India and have close association with approx 250 Hospitals in India. Our vision is to build a name internationally and get very high reputation after offering very high technological and modern equipments, to offer the treatments by Artificial Intelligence based technology, to provide the medical solutions based on machine learning, and to build five multispecialty hospital building in India.

Position : Telecaller

Job Details

Answer and make calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Responsibilities and Duties
- Will be responsible to handle inbound calls from the prospective customers and convert them into confirmed client.
- Applicant must enjoy working in a fast-paced environment and be able to thrive under pressure and achieve sales targets.
- Should be a good seller and understand the customer requirement and based on the same should be able to sale the product/service.
- Strong Inbound / Outbound call handling Experience.
- Should have Excellent Hindi and English communication skill and Convincing power
- Should be open minded and ready to learn.
- Follow-up with customers & internal team.
- Demonstrate value, negotiate and close new customers.

What is in it for you?
- Defined career progression and incentive structure
- We have excited salary and Incentive packages for those who perform with great Zeal
- Creating Value proposition for customers selling and providing the right information of services.
- Regular Trainings for skill enhancement

Shift:Day shift ( 9:00-6:00pm)

Required Experience, Skills and Qualifications:

- Preferably from Healthcare / Medical hospital
- Ability to listen and active problem-solving skills
- Good interpersonal skills
- Ability to handle pressure

Position : Telecaller

Job Details

Answer and make calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Follow up to ensure that appropriate actions were taken on customers' requests.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Responsibilities and Duties
- Will be responsible to handle inbound calls from the prospective customers and convert them into confirmed client.
- Applicant must enjoy working in a fast-paced environment and be able to thrive under pressure and achieve sales targets.
- Should be a good seller and understand the customer requirement and based on the same should be able to sale the product/medicine.
- Strong Inbound / Outbound call handling Experience.
- Should have Excellent Hindi and English communication skill and Convincing power
- Should be open minded and ready to learn.
- Follow-up with customers & internal team.
- Demonstrate value, negotiate and close new customers.

What is in it for you?
- Defined career progression and incentive structure
- We have excited salary and Incentive packages for those who perform with great Zeal
- Creating Value proposition for customers selling and providing the right information of services.
- Regular Trainings for skill enhancement

Shift:Day shift ( 9:30-7:30pm)

Required Experience, Skills and Qualifications:

- Preferably from Healthcare / Health Insurance sector
- Ability to listen and active problem-solving skills
- Good interpersonal skills
- Ability to handle pressure

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Gurgaon, Haryana (required)

**Speak with the employer**
+91 9871707257

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