Housekeeper
5 months ago
**Key Responsibilities**:
- **Cleaning and Maintenance**:
- Clean guest rooms, including making beds, dusting, vacuuming, and sanitizing bathrooms.
- Replace linens, towels, and other amenities as required.
- Replenish guest room supplies such as toiletries, minibar items, and coffee/tea supplies.
- Maintain cleanliness of common areas, such as hallways, lobbies, and stairwells.
- Perform deep cleaning tasks as needed, including carpet cleaning, upholstery cleaning, and window washing.
- **Guest Interaction**:
- Respond promptly to guest requests for additional items or services.
- Ensure guest satisfaction by providing courteous and efficient service.
- Report any guest complaints or concerns to the supervisor immediately.
- **Safety and Security**:
- Follow hotel safety and security guidelines at all times.
- Report any maintenance issues or safety hazards to the appropriate department.
- Ensure proper handling and storage of cleaning chemicals and equipment.
- **Inventory and Supplies**:
- Monitor and report inventory levels of cleaning supplies and linens.
- Assist with inventory management by conducting regular stock checks.
- Ensure cleaning carts are stocked and organized before and after each shift.
- **Team Collaboration**:
- Work closely with other housekeeping staff to ensure efficient room turnover.
- Communicate effectively with front desk and maintenance departments to address guest needs and room conditions.
- Participate in training sessions and team meetings as required.
**Qualifications**:
- **Education**: High school diploma or equivalent preferred.
- **Experience**: Previous housekeeping experience in a hotel or similar environment preferred.
- **Skills**: Attention to detail, ability to work independently and as part of a team, good communication skills, and time management skills.
**Working Conditions**:
- Flexible work schedule, including weekends and holidays.
- Fast-paced environment with high standards for cleanliness and guest satisfaction.
- Exposure to cleaning chemicals and varying temperatures.
**Performance Standards**:
- Consistently maintain a high level of cleanliness in guest rooms and public areas.
- Promptly respond to guest requests and maintain a positive attitude.
- Adhere to all safety and security guidelines.
- Contribute to a cooperative team environment and support colleagues as needed.
**Benefits**:
- Food provided
Schedule:
- Fixed shift
- Rotational shift
Supplemental Pay:
- Overtime pay
**Experience**:
- Housekeeping: 2 years (preferred)
- total work: 2 years (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
Application Deadline: 31/08/2024
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