Operation Executive

3 weeks ago

Bengaluru, India VMEDO Full time

**Job Description: Operational Executive (Ambulance Team**
**Operations)**

Position Overview:
**Responsibilities**:
1. Operational Management:

- Supervise and coordinate the day-to-day operations of the ambulance team, ensuring efficient deployment of resources and timely response to emergency calls.
- Develop and implement standard operating procedures (SOPs) for ambulance operations, including dispatch protocols, patient care procedures, and vehicle maintenance guidelines.
- Monitor and evaluate the performance of ambulance crew members, providing guidance and support as needed to enhance their skills and ensure adherence to established protocols.
- Collaborate with other departments, such as emergency medical services (EMS) providers, hospitals, and regulatory bodies, to maintain effective communication and streamline operations.

2. Resource Allocation:

- Allocate available resources, including ambulance vehicles, equipment, and personnel, in a manner that optimizes response times and maximizes efficiency.
- Coordinate with fleet management to ensure proper maintenance, repair, and readiness of ambulance vehicles, ensuring compliance with safety regulations and standards.
- Monitor inventory levels of medical supplies and equipment, and facilitate timely replenishment to ensure an adequate stock of essential items.

3. Quality Assurance and Compliance:

- Implement quality assurance programs to monitor the performance of the ambulance team and identify areas for improvement.
- Ensure compliance with all relevant regulations, licensing requirements, and industry standards pertaining to ambulance operations, patient care, and data privacy.
- Conduct regular audits and inspections to verify compliance with SOPs, safety guidelines, and infection control protocols.
- Respond to and investigate incidents, accidents, and complaints related to ambulance operations, taking appropriate corrective actions and documenting findings.

4. Emergency Preparedness and Training:

- Develop and implement training programs for ambulance team members, ensuring they are equipped with the necessary skills and knowledge to handle emergency situations effectively.
- Stay updated on advancements in emergency medical services and industry best practices, and incorporate them into operational strategies and training programs.
- Conduct drills and simulations to assess the readiness and effectiveness of the ambulance team in responding to different emergency scenarios.
- Collaborate with external agencies and organizations involved in disaster management and emergency response to enhance preparedness and coordination efforts.

**Requirements**:

- Bachelor's degree in healthcare management, emergency medical services, or a related field. Relevant certifications or additional training in emergency medical services are a plus.
- Proven experience in operational management, preferably in a healthcare or emergency services setting.
- Strong leadership skills with the ability to motivate and supervise a diverse team of professionals.
- Excellent organizational and multitasking abilities, with a keen eye for detail.
- In-depth knowledge of ambulance operations, emergency medical services protocols, and relevant regulations.
- Exceptional communication and interpersonal skills to foster effective collaboration and build relationships with internal and external stakeholders.
- Proficiency in using ambulance dispatch software, electronic medical records (EMR) systems, and other relevant tools.
- Ability to work in a fast-paced, high-pressure environment and make critical decisions under challenging circumstances.
- Flexibility to work on-call and respond to emergencies outside regular working hours, as necessary.

(Ambulance Team Operations). Join our team and contribute to our mission of providing efficient and compassionate emergency care to those in need.

**Salary**: ₹360,000.00 - ₹440,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Operations management: 2 years (preferred)

**Language**:

- Kannada (preferred)
- English (preferred)
- Hindi (preferred)

Application Deadline: 06/08/2023
Expected Start Date: 06/08/2023

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