International Education Advisor
3 months ago
**Job Description: Customer Support Executive**
**Company**:Edufynd
**Location**:Valasaravakkam, Chennai
**Overview**:
**Key Responsibilities**:
- **Counseling and Guidance**:
- Offer one-on-one consultations with students to understand their academic and career goals.
- Provide expert advice on suitable overseas education options and institutions.
- **Application Assistance**:
- **Information Provision**:
- Keep up-to-date with the latest information on overseas universities, programs, visa requirements, and scholarship opportunities to provide accurate and relevant advice.
- **Documentation Support**:
- **Workshops and Seminars**:
- **Collaboration**:
- Work closely with educational institutions, scholarship organizations, and other stakeholders to stay informed about new opportunities and maintain strong partnerships.
- **Student Follow-Up**:
- Maintain ongoing communication with students to track their progress, address any issues that arise, and provide additional support as needed.
- **Customer Service**:
- Offer exceptional customer service and support to ensure a positive experience for students and their families.
**Requirements**:
- **Education**: Bachelor’s degree in Education, Counseling, International Relations, or a related field. A Master’s degree or additional certifications in counseling or education is a plus.
- **Experience**: Proven experience in student counseling, education consulting, or a related field, with a strong understanding of the study-abroad process.
- **Knowledge**: In-depth knowledge of international education systems, visa processes, and scholarship opportunities.
- **Skills**: Excellent communication, interpersonal, and organizational skills. Ability to handle multiple tasks and prioritize effectively.
- **Empathy**: Strong commitment to providing empathetic and student-centered support..
**Benefits**:
- Competitive salary.
- Professional development opportunities and ongoing training.
- Dynamic work environment with opportunities for growth and advancement.
**Application Process**:
At Edufynd, we are committed to fostering an inclusive workplace where diversity is celebrated, and all employees can thrive. Join us in shaping the future of marketing in the IT sector and making a meaningful impact in the industry.
**Job Type**: Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Content Writing: 1 year (preferred)
Work Location: In person
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